Strategic Solutions Engineer

The Role:

• Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.

• Design, develop, deploy and manage customer-specific proof of value (PoV) projects.

• Build custom reports and dynamic dashboards for prospective clients' management teams.

• Assist with the functional and technical elements of RFPs.

• Stay current on new feature releases and maintain updated demo spaces for sales.

• This role will support customers across the Pacific Northwest

Qualifications:

• This is a hybrid role based in the Pacific Northwest U.S., with a strong preference for candidates within reasonable travel distance of Seattle. The role requires periodic in-person availability for customer onsite meetings, enterprise deal support, and team working sessions in the Seattle market, including occasional co-working days with peers.

• Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity.

• 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.

• 2+ years demonstrable success working with commercial or enterprise clients

• An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.

• Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.

• Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.

• Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.

• Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.

• Up to 50% of travel is required for this role.