Solutions Architect
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Job Description
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Overview
We're looking for a Solutions Architect to guide customers from signed contract to live and scaling. You’ll be the technical expert on our APIs and SDKs, designing implementation strategies, mentoring customer engagement teams, and building playbooks that help companies across fintech, iGaming, PSPs, and top exchanges ship faster. You’ll work closely with Sales (who owns the commercial relationship) and partner with Solutions Engineers and Support.
What You’ll Do
- Serve as a trusted solutions consultant, driving fast, successful customer implementations and adoption
- Design and deliver post-sales solutions (analytics, processes, documentation, infrastructure) that accelerate time to value
- Optimize tools and data (Gong, Pylon, Kapa, Datadog, Amplitude, AI self-service) to improve workflows and customer experience
- Guide customer engineering teams on SDK and API best practices to reduce timelines and scale rollouts
- Triage and resolve technical issues across customers and internal teams to maintain momentum
- Create playbooks and implementation guides to speed onboarding and drive usage
- Partner cross-functionally and with executives, leading technical deep dives and platform optimization
- Stay current on crypto/fintech trends; travel occasionally (~1x/month)
Who You Are
- A Bachelor’s degree in Computer Science, Data, or equivalent hands-on experience
- 3+ years in solutions engineering, solutions architecture, technical project management, or support engineering—ideally leading implementations in a startup environment
- Strong communicator who builds trusted relationships with customers and cross-functional partners
- Proven hands-on experience designing, using, and troubleshooting APIs and integrations
- Comfortable managing multiple projects and priorities in a fast-paced environment
- Fluent in APIs, SDKs, and modern tooling (API management, reporting, AI/automation)
- Working knowledge of crypto and fintech, including blockchain technology, digital assets, regulatory considerations, and real-world use cases
- Experience on early-stage or founding teams strongly preferred
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Mesh is a leading innovator in the field of decentralized communication and data sharing solutions. Our mission is to empower individuals and organizations with secure, private, and censorship-resistant ways to connect and exchange information. We believe in a future where data ownership and control are returned to the user, fostering a more equitable and open digital landscape. Mesh is built on a foundation of trust, transparency, and community-driven development. Our culture is collaborative, agile, and forward-thinking, attracting top talent passionate about building the next generation of the internet. We foster an environment of continuous learning, experimentation, and open-source contribution. Our tech stack is at the cutting edge, leveraging distributed ledger technology, advanced cryptography, and peer-to-peer networking protocols. Key components include Rust for performance-critical backend services, IPFS for decentralized storage, and WASM for smart contract execution on our proprietary blockchain. We are committed to open standards and interoperability, ensuring our solutions can integrate seamlessly with existing and future decentralized technologies.
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