Solution Engineer

What You'll Do:

• Own technical discovery for sales opportunities: Running structured discovery calls and onsite sessions to uncover business process requirements across Supply Chain/Operations, R&D/Product Development, Regulatory/Quality, Sales/Customer Service, and Finance/Accounting.
• Design and deliver tailored, discovery-led software demonstrations of Datacor ERP and relevant add-ons (WMS, MES, CRM, AI Automation Tools) that map directly to a prospect's stated pain points.
• Travel onsite to prospect facilities to lead in-person discovery and executive/stakeholder demos while reading the room, adjusting on the fly, and building credibility with operations, finance, and IT leadership.
• Translate discovery findings into structured documentation for handoff to the Datacor Services team ahead of Statement of Work (SOW) development.
• Partner closely with Account Executives throughout the sales cycle by qualifying deals, shaping win strategy, and addressing technical objections.
• Build and present business cases that connect product capability to the prospect's operational and financial goals.
• Maintain deep working knowledge of the Datacor product suite and stay current on new features to identify cross-sell and configuration opportunities within deals.
• Contribute to team infrastructure through demo environments, discovery templates, and best practices alongside fellow Solution Engineers.

What You Bring:

• 4+ years of experience as a Solution Engineer, Sales Engineer, Solutions Consultant, or Pre-Sales Engineer in an enterprise software environment.
• Direct experience working with or selling into process manufacturing companies (chemical, food & beverage, life sciences, or similar batch/formula-based manufacturing). You understand batch production, formulation, lot traceability, and the operational language of a plant floor.
• A demonstrated track record of running customer discovery and delivering sales demonstrations, including in person at customer sites; this is not a remote-only presales role.
• Comfort owning a full, active pipeline of opportunities independently while collaborating tightly with an assigned Account Executive on each deal.
• Strong ERP domain knowledge: You can speak credibly to Order to Cash, Purchase to Pay, Plan to Produce, and Finance/Reporting processes.
• Excellent stakeholder management skills equally comfortable in a plant manager's office and a CFO's boardroom.
• Willingness and ability to travel regularly (up to 25%) for onsite discovery, demos, and customer visits.
• A discovery-first mindset: you'd rather ask one more good question than skip straight to a feature tour.

Nice To Have:

• Prior experience with Datacor ERP, or a comparable process/batch manufacturing ERP (e.g., ProcessPro, Aptean, SAP Business One for Process, Deacom, Microsoft Business Central).
• Experience presenting to CFOs, controllers, and operations executives as economic buyers.
• Exposure to WMS, MES, or EDI/integration scoping in a manufacturing context.
• Familiarity with AI-powered document automation or intelligent document processing tools.

What Success Looks Like:

• Discovery sessions that surface real, prioritized pain, not just a feature checklist, documented clearly enough for the Services team to scope accurate SOWs.
• Demos that consistently tie back to what the prospect said mattered, not a generic product tour.
• A healthy, well-qualified pipeline with strong win rates on new logo opportunities.
• Strong AE partnership: AEs trust you to represent the technical story and drive deals forward independently.