Solution Engineer

We are changing the world! Want to help the largest organizations on the planet achieve unprecedented visibility and control over the most complex environments in the world?

Do you have an uncanny ability to understand customer needs and deliver solutions? Do you have technical skills along with the ability to translate those skills to any audience? At Tanium our Solution Engineering team works closely with Sales and Customer Success (CS) teams as well as with our business partners (resellers, MSPs, and GSIs) to engage current and potential customers. We map strategy and technology to business outcomes, help customers manage through change, and accelerate revenue by driving and leading the technology evaluation stage of the sales cycle, executing compelling platform demos, and delivering comprehensive Proof of Value (POV).

You will be engaged in interactive pre-sales discovery meetings, analysis of customers’ current technology and architecture, operational and business needs; and the development and presentation of appropriate Tanium solutions. You will lead deep-dive technical discussions with the customer to position Tanium’s transformative enterprise operations and security platform to the relevant stakeholders, from C-level to the technology user.

What You'll Do:

• Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates
• Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities
• Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges
• Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals
• Collaborate effectively with our business partners (resellers, MSPs, and GSIs) to ensure maximum technical effectiveness and consistent customer experience throughout the customer engagement
• Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills
• Build, manage and maintain strong relationships with customers, peers and partners
• Actively participate and speak at regional marketing events and conferences
• Customer facing Sales and Channel enablement, including training
• Operate as a keystone in the sales model, working with the Sales, Marketing, Product, CS, and channel organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle
• Travel expected to be 30-50% to engage with customers and prospects in person

We're Looking For:

• 6+ years of operational and/or selling experience in endpoint operations or security
• 4+ years of experience in customer-facing or customer support positions
• Significant software pre-sales or related value-based technical selling expertise in commercial, mid-market, and/or enterprise environments
• Experience presenting at multiple levels, from C-Suite to Solution Users
• Experience using AI prompts, skills, and plugins to generate content, perform data analysis, and accelerate presales motions
• A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
• Broad knowledge of the IT security, operations, and compliance space and products
• Deep knowledge with hands-on experience in one or more of the following:
  • Endpoint Security
  • IT Operations Management
  • Regulatory Compliance
• Broad knowledge of scripting languages is a plus
• Demonstrated critical thinking skills
• Excellent written and verbal communication skills
• Naturally team-oriented with a mission-first attitude
• BS degree in Computer Science, Mathematics, Engineering or equivalent experience required