Solution Consultant I

As a Solution Consultant I, you will:

• Operate under the tight direction of an SC (Solution Consultant) Manager/Team Lead to learn the basics of being a Solution Consultant, setting priorities and goals while learning and growing technically
• Grow capabilities to strengthen independence in demoing software and being able to identify business pains of prospects.
• Under close guidance of an SC Manager/Team Lead, support demos/deals of minimal complexity
• Demonstrate an ability to understand business pains of prospects and develop a demo plan while also paired with an SC Manager/Team Lead
• Starts as a novice, gradually becoming a growing individual contributor within the team
• Review, complete, and manage responses to RFPs (requests for proposal), RFIs, and security questionnaires, partnering with sales, product, and legal to deliver accurate, on-time submissions

Requirements

• 5+ years of experience in a Solutions Consulting/Sales Engineer customer-facing role, preferably in SaaS
• A passion for technology and a curiosity to understand the marketing and communications technology landscape and technical integrations
• Strong verbal and written communication skills and ability to lead value-focused product demonstrations and handle customer questions and objections
• A problem-solver mentality with the ability to address matters proactively, produce creative solutions, implement feedback, and plan for future
• Cross-departmental collaboration skills and are a team player who steps up when others need help
• Experience with technical integrations
• A bachelor’s degree from a four-year accredited college/university
• Experience selling, implementing, integrating, or using any of the many TCP software offerings; familiarity with workforce management tools
• Exposure to AI tools and how they apply to sales and workforce management, with an interest in using them to work more efficiently

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• This role requires 30% travel time.