Social Media Supervisor
Job Description
Key Skills Required
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Your Impact
- Lead and communicate client social media strategy, brand voice and tone, content strategy, and community management
- Build meaningful relationships with day-to-day clients, partnering with them to understand business objectives, marketing priorities, audiences, and expectations
- Manage and mentor a team of Social Media Managers, providing strategic guidance and ensuring the team is set up for success
- Help translate broader campaign moments, announcements, creative assets, and marketing beats into compelling social-first storytelling
- Provide quality assurance across social content calendars, copy, publishing, and community management
- Lead and optimize the day-to-day operations of the account, including timelines, approvals, deliverables, and cross-functional workflows
- Partner closely with creative, strategy, talent, and community teams to develop ideas that feel authentic to gaming audiences
- Manage the scope to ensure that we are fulfilling our obligations to the client
- Identify proactive opportunities to build fandom, encourage conversation, and deepen audience engagement between major campaign moments
- Stay closely connected to gaming culture, platform behaviors, emerging formats, industry conversations, and the ways gaming communities interact online
- Help the team navigate fan feedback and community sentiment with an understanding of the nuance, passion, and expectations that come with established entertainment and gaming properties
Your Experience
- 4–5 years of experience in social media, preferably within an agency environment
- A strong personal affinity for gaming and gaming culture is required
- Previous professional experience working with gaming, entertainment, or other highly engaged fandom communities is strongly preferred
- A general understanding of the gaming marketing ecosystem, including major announcements, trailers, launch campaigns, creators, community engagement, and ongoing social storytelling
- Familiarity with AAA gaming and the console/PC landscape, with particular interest in action, shooter, or narrative-driven titles a plus
- Strong understanding of how gaming audiences behave across platforms including TikTok, Instagram, YouTube, X, Reddit, Discord, and other community-driven spaces
- Experience supporting brands or properties with passionate existing fanbases, with an understanding of how to engage established communities while welcoming new audiences
- Ability to develop and maintain timelines, assets, approvals, and the many moving parts of an integrated campaign
- Ability to manage multiple projects and tight deadlines in a fast-paced environment
- Experience leading cross-functional campaigns and projects
- Experience leading and mentoring social media managers
- Strong client communication and relationship-management skills
- Ability to collaborate and work as part of an integrated team
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Digital Media Management
View Company ProfileDigital Media Management (operating at digitalmediamanagement.com) is a social media agency specializing in 360-degree campaign execution for entertainment, video games, and iconic brands. Founded in 2010 and headquartered in Los Angeles, California, DMM bridges the gap between digital engagement and fan-driven activation, offering a tailored approach for brands navigating social media’s evolving landscape. Unlike traditional ad agencies, DMM combines world-building, social listening, and high-impact creative strategies to foster authentic connections with audiences. This allows entertainment franchises, public figures, and gaming studios to amplify reach, secure strategic partnerships, and drive measurable engagement. Backed by $2 million in funding and employing a diverse team of 373 professionals, DMM leverages its LGBTQ+-founded leadership to deliver culturally resonant campaigns.
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