Senior Technical Program Manager - Finance Systems

Your Daily Adventures Will Include:

Outreach is looking for a Senior Technical Program Manager to join the Business Systems team as a TPM aligned closely to our Finance systems portfolio. This role owns the strategy and execution across our end-to-end Finance technology stack, spanning ERP, procurement, expense management, and HR financial workflows.

• Own the TPM strategy for Outreach's Finance systems portfolio, serving as the primary program lead across ERP, procurement, expense, and financial operations tooling
• Lead end-to-end program management for large-scale Finance system initiatives, including milestones, risk mitigation, dependency tracking, and stakeholder communication across Finance, Engineering, and Operations
• Develop and execute project plans that span multiple teams and systems; proactively identify and resolve blockers across the full delivery lifecycle
• Navigate shifting requirements and evolving business needs by refining scope, clarifying intent, and realigning delivery expectations with stakeholders
• Drive UAT coordination with business stakeholders, ensuring readiness across Finance workflows before production deployment
• Build and maintain program-level communication rhythms, tailored for both executive sponsors and cross-functional leads
• Manage cross-functional delivery challenges with limited precedent; drive convergence in complex decision spaces involving Finance, IT, and external vendors
• Establish and scale QA checkpoints, integration planning practices, and change management processes within the Finance systems portfolio
• Advise on tooling decisions, integration strategy, and platform trade-offs across the Finance systems landscape
• Informally guide TPM best practices across the team; contribute to cross-team execution frameworks and delivery culture

Our Vision of You:

• 5+ years of technical program management experience, with at least 2 years on enterprise finance systems or ERP platforms
• Demonstrated experience leading ERP migrations or large-scale system transitions (NetSuite, SAP, or equivalent)
• Ability to manage shifting requirements across multi-stakeholder environments; experience aligning Finance, Engineering, and Operations teams around shared delivery goals
• Strong understanding of enterprise system architecture, data flows, and integrations — able to translate business requirements into technical inputs and flag risks proactively
• Experience coordinating UAT with business stakeholders and driving accountability across cross-functional teams
• Familiarity with Finance-adjacent tools such as Concur, Workday, ZipHQ, or similar platforms is a strong plus
• Proficient in defect/issue tracking tools such as Jira; comfortable managing multiple workstreams simultaneously
• Excellent written and verbal communication skills — able to clearly communicate program status, risks, and trade-offs to both technical and non-technical audiences, up to executive level
• Self-starter who identifies quality and delivery risks proactively, without waiting to be asked
• Experience in a SaaS or high-growth technology environment preferred