Senior Specialist, Payroll

Spring Health is actively seeking a Senior Specialist, Payroll to join our team. Reporting directly to the Senior Manager, Global Payroll and partnering closely with the Total Rewards & People Operations team, the Senior Administrator will manage the day-to-day execution, accuracy, and compliance of our domestic payroll operations. This is a full-time, fully remote position on our team. Occasional travel may be required for team or company events/meetings.

What you'll do

• Manage and execute the end-to-end processing of multi-state semi-monthly and bi-weekly payroll runs to ensure total accuracy and regulatory compliance.
• Audit and reconcile all payroll-related inputs, including wages, deductions, tax entries, contributions, and time and attendance data entries.
• Partner cross-functionally with People Operations to coordinate employee lifecycle changes, leaves of absence data, and benefits deductions that impact payroll processing.
• Handle the registration and tax compliance setup for multiple state and local tax jurisdictions to keep all employer accounts in good standing.
• Review, analyze, and update internal payroll tax procedures to proactively mitigate operational risks and compliance exceptions.
• Support year-end operations, payroll tax filing verifications, and the structured preparation of annual employer reporting statements.
• Conduct routine audits of benefit plan payroll deductions and carrier invoices to maintain system data alignment.
• Serve as the primary point of contact for employee inquiries, providing clear, empathetic, and timely resolutions to payroll questions.
• Collaborate on payroll system workflows, utilizing automation to reduce manual data tracking and enhance operational speed.
• Compile and deliver detailed payroll reporting insights to support internal compliance documentation and financial reconciliation tracking.

What success looks like in this role:

• Execute all scheduled payroll cycles with zero material errors to ensure timely and precise employee compensation.
• Resolve employee payroll inquiries and support tickets within agreed-upon internal service level timeframes to maintain high internal service satisfaction.
• Consistently deliver reconciled monthly payroll data inputs ahead of financial close deadlines to support accurate cross-departmental reporting.
• Complete payroll tax account audits and state agency notice responses on time to prevent penalties or regulatory compliance backlog.
• Modernize payroll tracking routines by decreasing the volume of manual spreadsheet interventions through automated system configurations.

What you'll bring:

• 5+ years of dedicated payroll administration experience handling multi-state tax compliance and regulatory requirements.
• In-depth understanding of local, state, and federal wage-and-hour laws, payroll tax guidelines, and statutory regulations.
• Direct experience managing payroll systems and navigating software infrastructure to support data updates.
• Strong technical capability in data verification tools, standard formulas, and compiling accurate pivot tables.
• Proven analytical capacity to audit complex datasets, diagnose payroll friction points, and isolate data errors.
• Exceptional attention to detail and a history of maintaining strict confidentiality when dealing with sensitive compensation records.

Nice to have:

• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) designation.
• Prior experience managing specialized equity compensation payrolls or working alongside international employer-of-record models.