Senior Specialist, Billing (IC3)

At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.

Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.

Core Responsibilities:

We're looking for a Senior Specialist, Billing to take full ownership of how Moxie bills, collects, and reconciles revenue—and to lead the transition to a new accounting system that will serve as the backbone for that work going forward.

You'll also be building the automation and reporting that turns billing from a manual, spreadsheet-driven process into a scalable system—and becoming the person leadership turns to first when they want to understand how billing is actually performing.

Key Objectives:

• Own billing, collections, and reconciliation end-to-end, and become the single point of contact service teams rely on for billing questions.
• Lead the new billing module implementation from scoping through go-live.
• Build billing automation on top of the new system, covering the majority of revenue categories and meaningfully reducing manual, spreadsheet-based work.
• Establish consistent, enforced overdue invoice tracking and drive a visible reduction in aged accounts receivable (AR), along with a live, self-updating view of invoiced/collected/charged/delta for leadership.
• Surface and help solve the harder structural problems the migration exposes—like reconciliation across entities or revenue types—and propose how to manage them.

Requirements:

• Someone who can fully map how each revenue type is calculated, billed, and reconciled today—including where the manual breakpoints are—and use that understanding to redesign the process, not just operate it.
• Experience owning a system implementation or migration end-to-end (scoping, sequencing, executing), not just working within a finance system someone else built.
• A track record of building repeatable, automated processes out of manual or spreadsheet-heavy foundations.
• Comfort operating with real autonomy and ambiguity—this role has one owner, not a committee, and success depends on knowing when to move and when to flag something to Finance or leadership.
• Strong cross-functional collaboration instincts, particularly with Finance on month-end close and with service teams on their specific billing needs.

Why Join Us:

• End-to-end ownership—you own this part of the business, not a slice of someone else's plan.
• A real problem to solve end-to-end: evaluate the approach, implement it, execute across teams, then own what you built.
• You'll be shaping how this actually gets done, not administering a system someone else already set up.
• Direct visibility to leadership on something the company is actively watching.
• The kind of resume outcome that's rare—‘I led this end-to-end’, not ‘I ran this’.

At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.

We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know; we’re happy to assist.