Senior Solutions Engineer

As a Senior Solutions Engineer at Staffbase, you will play a crucial role in understanding our clients’ needs, architecting solutions, and ensuring successful implementation of our AI-native employee communication and operations platforms. This is a unique opportunity to work with cutting-edge technology and collaborate with clients across various industries.

What you’ll be doing

• Collaborate with Account Executives to build and deliver engaging demos to prospective customers that spark excitement
• Work with prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals
• Run technical evaluations of the Staffbase platform and consult on different integration methods
• Consult prospects regarding our APIs, our architecture recommendations and AI infrastructure
• Crafting and building RFP response documents which position the Staffbase product in the best possible manner
• Vibe-coding of demo mock-ups to showcase our integration and customization capabilities
• Interface between sales and product to always have cutting-edge industry and product knowledge and inform the product development with learnings from our prospects
• As a Senior Solutions Engineer, you’re a role model and mentor to less experienced Solutions Engineers on the team, lead by example, and have an impact on how Solutions Engineers play a role in the broader sales process.

What you need to be successful

• University degree in information science, Information Systems, Business Engineering, or equivalent technical work experience
• 5-8 years of experience in a similar role (SaaS pre-sales/solutions engineering/solutions consulting)
• C2 level French and German + English (C1 level); able to conduct executive-level business conversations in all three languages
• Deep understanding of cloud technologies and corresponding infrastructure
• While you’re not required to be a full-stack engineer, you should have a general understanding of web development and knowledge of common technologies. You shouldn’t be afraid to whip up an MVP that interacts with our APIs
• Solution-focused understanding of REST APIs and how to interact with them
• Ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people
• Expertise with web development, preferably knowledge with HTML/CSS and at least one programming language like JavaScript, Java, PHP, NodeJS
• Experience with enterprise software and common concepts/integrations is a plus: Microsoft, SAP, Workday, Single Sign-on, Active Directory, etc.
• Experience with AI technology, including agent architecture (MCP and A2A)
• Knowledge about security and compliance topics in a SaaS environment is a plus