Senior Site Reliability Engineer II

Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people, you’ll feel right at home here.

🚀 The Adventure Ahead

As our Senior Site Reliability Engineer II, you’ll step up as the ultimate guardian of reliability across our critical product domains and services. You will architect high-performing platforms, turn complex systems into resilient superpowers, and collaborate directly with engineering leaders to set bulletproof standards. By keeping our systems seamlessly scalable, you directly power the AI-driven learning experiences used by millions around the globe.

⚡ The Day-to-Day

• Master the Domain: Partner with engineering teams to set crystal-clear reliability objectives (SLIs/SLOs) and build long-term reliability roadmaps for core services.

• Tackle High-Stakes Incidents: Lead cross-service incident responses during critical outages, guiding teams with confidence and translating chaos into clear, durable solutions.

• Architect Resilient Futures: Drive the company-wide adoption of cutting-edge reliability patterns, deployment safety capabilities, and infrastructure scalability.

• Elevate Observability: Build and refine advanced observability tools to catch issues before they reach production.

• Champion Engineering Balance: Influence product design and system architecture to maintain the ultimate equilibrium between feature velocity and rock-solid reliability.

• Empower the Team: Mentor senior engineers, elevate best practices, and play a pivotal role in recruiting top-tier talent to the SRE organization.

🧠 Your Superpowers

• Battle-Tested Expertise: Bring 6–10 years of SRE, DevOps, or production engineering experience with hands-on mastery of complex distributed systems.

• Cloud Architecture Wizardry: Command cloud infrastructure (AWS preferred), container orchestration, and Infrastructure as Code to keep modern platforms humming.

• Engineering Precision: Craft clean, high-performing code in at least one major language alongside a knack for automating away repetitive tasks.

• Incident Command Ready: Show a proven track record of steering large-scale incident management and driving high-impact reliability programs.

• Cross-Functional Influence: Communicate effortlessly across engineering, product, and customer-facing teams to align tech goals with business impact.

🎁 Bonus Points

• Next-Gen Automation: Advanced experience designing self-healing infrastructure patterns and zero-downtime deployment pipelines.

• Mass-Scale Experience: Prior history scaling multi-tenant SaaS environments in rapid-growth markets.