Senior Sales Commission Analyst

The Senior Sales Commission Analyst owns the accuracy of commission and incentive payments for ATG’s brokers, agents, and internal sales teams, covering both W-2 employees and 1099 independent agents on cadences ranging from weekly to quarterly.

This role builds and tests commission plans, performs a reasonableness review before every payout release, and is the primary point of contact for commission inquiries. The Senior Analyst works in Sigma (or a similar BI tool) and Sage Intacct (or a similar general ledger), and partners with HR, Operations, and Finance so plan terms arrive complete and every plan is documented end-to-end.

Commission Processing and Accuracy

• Calculate, process, and release commission and incentive payments on multiple cadences, ranging from weekly to quarterly, for brokers, agents, and internal sales personnel
• Process commissions for both W-2 employees and 1099 independent agents, applying the correct treatment for each
• Perform a reasonableness review of each commission run before payout release, and hold or correct payouts that fall outside expected ranges
• Perform second-person review of the weekly agent settlement file before bank upload
• Calculate and process payouts tied to agent agreements, promissory notes, retractions, and addendums
• Recalculate adjustments, incentives, or errors arising from commission calculations, and communicate the source of each issue and its resolution to all affected parties
• Validate commission data by reconciling sales activity, revenue, margins, and payouts, and trace variances back to the original calculation

Systems and Data Integrity

• Use Sigma (or a similar BI tool) to pull, validate, and analyze commission data
• Reconcile commission payouts and accruals to Sage Intacct (or a similar general ledger)
• Keep employee, plan, and payout data consistent across the HRIS, BI, and GL systems
• Support system updates, enhancements, and testing, and recommend payment-processing improvements

Stakeholder Support and Training

• Act as the primary point of contact for commission inquiries from employees and agents, and handle escalated questions on complex commission or incentive issues
• Explain commission calculations and plan mechanics clearly to sales staff, agents, and non-finance stakeholders
• Train new agents and employees on their commission plans and how payouts are calculated

Reviews, Controls, and Reconciliations

• Document reasonableness-review exceptions and resolutions, and review recurring issues with sales management
• Maintain and strengthen internal controls, documentation, and process standards
• Prepare commission accrual reconciliation files for month-end and year-end

Reporting, Analysis, and Plan Design

• Build and test new commission and incentive plans before launch, including modeling their cost impact
• Prepare commission and incentive summary reports for management
• Build attainment and productivity reports for performance management and cost analysis
• Support forecasting, accruals, and budgeting related to sales compensation, and flag trends for leadership

Process and Policy

• Partner with HR, Operations, and Finance on the plan intake template so all plan terms arrive in one document
• Document each commission plan end-to-end, from intake terms through calculation logic, payout, and GL treatment
• Review plan assignments for accuracy, including new hires, promotions, and plan changes entered by the settlements team
• Draft process and policy updates for review by the Director, Treasury and Finance Operations
• Identify and lead process improvement initiatives and other commission projects as assigned