Senior Project Manager

Core Responsibilities

As a Senior Project Manager at Massive Rocket, you will:

• Own delivery across complex, multi-workstream client engagements, managing timelines, dependencies, risks, quality, and overall programme health
• Act as the primary delivery contact for clients, building trusted relationships with senior stakeholders and ensuring alignment to business objectives
• Establish governance frameworks, delivery cadences, RAID management, and reporting to keep programmes predictable and on track
• Own account P&L, including budget forecasting, margin management, revenue recognition, and change requests
• Lead and coordinate globally distributed delivery teams, setting clear expectations and driving accountability across workstreams
• Coach and develop Project Managers and junior team members, helping raise delivery standards across the wider team
• Lead delivery input into RFPs, proposals, and pitches while identifying opportunities to support account growth
• Use AI tools, dashboards, and project data to improve reporting, delivery efficiency, and decision-making
• Continuously improve Massive Rocket's delivery processes, tools, governance, and ways of working

Key Qualifications

You will have:

• 5–8 years of Project or Programme Management experience, with clear progression and experience leading complex, high-value client engagements
• Proven ability to manage multiple workstreams, cross-team dependencies, risks, and senior stakeholders within complex delivery environments
• Strong commercial and P&L experience, including budget forecasting, margin management, revenue recognition, and scope/change management
• Excellent client leadership skills, with confidence managing senior stakeholders and navigating complex organizational dynamics
• Experience leading and developing delivery teams, including globally distributed teams across multiple time zones
• Strong governance, risk management, planning, reporting, and quality management skills
• Experience contributing to RFPs, proposals, pitches, and account growth initiatives
• Comfortable using AI tools and data to automate reporting, improve visibility, and drive better delivery decisions
• Experience working in a fast-paced agency, consultancy, Martech, or technology environment
• English proficiency at C1 level

Desirable Qualifications

• Experience managing significant client accounts within a digital agency or Martech consultancy
• Deep understanding of CRM, Braze, Snowflake, and data-driven delivery
• Braze certification or strong platform knowledge
• MSP Practitioner, PgMP, or equivalent programme-level certification