Senior Network Engineer

The Role

We are seeking an experienced Senior Network Engineer to lead the technical delivery of customer projects and act as the technical lead for network faults, escalations and major incidents.

Working closely with Project Managers, Account Managers and fellow engineers, you will take ownership of technical quality, solution delivery and documentation, whilst providing expert support across enterprise customer environments.

This is a hands-on, customer-facing role that includes travel to customer sites across the UK and occasional planned out-of-hours work to support change windows and critical project activity.

Requirements

• Strong hands-on experience across some or all of the following technologies:

• SD-WAN: Cisco Viptela, Meraki, Fortinet

• LAN/WLAN: Cisco, Meraki

• Security: Fortinet, Cisco Firepower

• Excellent troubleshooting, fault-finding and diagnostic skills.

• Experience managing critical incidents, technical escalations and complex change requests.

• Strong customer-facing and stakeholder management skills.

• Ability to take technical ownership and provide leadership during major incidents and project delivery.

• Full UK driving licence and willingness to travel when required.

Benefits

Why Focus?

At Focus Group, you'll have the opportunity to work alongside talented technical specialists, support enterprise-scale environments, and help deliver innovative solutions to some of the UK's leading organisations.

We're proud to have built an inclusive, collaborative and high-performing culture where people are recognised for their contribution and empowered to make a real impact.