Senior IT Systems Engineer

Role Overview

We’re seeking a Senior IT Systems Engineer to design, build, and improve the internal systems supporting our growing business. This hands-on engineering role focuses on enhancing systems and processes rather than managing day-to-day support tickets or office technology.

Key Responsibilities

• Own the administration and improvement of enterprise platforms, including Google Workspace, Slack, Jira, AWS, and other core IT systems. Review configurations, access, and capabilities to improve security and usability.
• Design, build, test, document, and maintain automated workflows and integrations that reduce manual work and enable reliable employee self-service.
• Partner with IT Operations to investigate complex escalations, identify root causes, and replace recurring issues with scalable technical or process improvements.
• Lead systems engineering projects from requirements gathering through rollout, monitoring, and operational handoff, balancing business needs, security, reliability, and maintenance effort.
• Collaborate with Security, Internal Automation, business stakeholders, and vendors to support secure use of enterprise technology and internal building in Tines.
• Contribute to systems, processes, and documentation supporting future Federal environment requirements as the program develops.

Required Qualifications

• Eight or more years of relevant IT systems engineering experience, or equivalent experience demonstrating senior-level technical ownership.
• Strong hands-on administration and engineering experience across multiple enterprise platforms, such as Google Workspace, Microsoft 365, Slack, Jira, AWS, identity providers, or endpoint management systems.
• Experience personally building and maintaining automated workflows, integrations, or self-service solutions using APIs, scripting, or automation platforms.
• Strong troubleshooting skills, including using logs and command-line tools to investigate complex issues, identify root causes, and implement durable improvements.
• Sound judgment around access controls, data security, testing, change management, and rollback, with an understanding of build-versus-buy trade-offs and ongoing maintenance.
• Experience independently delivering technical projects, managing competing priorities, and communicating clearly with engineers, operational teams, and business stakeholders.

Helpful Experience

Previous experience with Tines, GCP, regulated environments, CMMC, FedRAMP, or Microsoft 365 GCC High is helpful but not required. Experience supporting secure enterprise AI adoption or preparing systems documentation for compliance requirements is also valuable.

Why Join Tines?

You’ll have the opportunity to use Tines to improve how Tines itself works. As our business grows, you’ll help shape the systems, automations, and practices that support employees across the company. For someone who enjoys building practical solutions, partnering closely with other engineers, and seeing the impact of their work, this role offers meaningful ownership and room to grow.