Senior DevOps Engineer

What are we looking for?

We are looking for an individual to join our systems team and help us build our production and corporate systems and keep them up and running reliably. An engineer who is passionate about building reliable and highly available systems and tools. A strong candidate will be an expert in containerization, AWS technologies, Kubernetes, and GitOps.

We’re looking for someone who cares and wants to be involved in our product, mission, and success - way beyond checking off tasks. And of course, at BetterHelp you will enjoy true teamwork and lots of fun!

What will you do?

• Design, implement, deploy, and maintain reliable systems and processes.
• Alongside software engineers, provide service outage escalation response.
• Participate in on-call incident management rotation.
• Manage configuration and security of instances across multiple environments.
• Manage and build core tools, services and infrastructure across the entire organization.
• Monitoring of the production systems and networks.
• Develop and deploy automation to make your job easier.
• Have access to whatever training resources can help you succeed.

What technologies will you work with?

• AWS
• Docker
• Kubernetes, ArgoCD, and Helm
• GitHub Actions
• Terraform
• Grafana, Monitoring, Alerting and Logging services

Requirements

• 5+ years of experience in DevOps or as an SRE (or equivalent production engineering role).
• Strong experience with AWS, Docker, and Kubernetes.
• Experience with CI/CD pipelines and methodologies.
• Experience with IaC tooling such as Terraform.
• Very knowledgeable in Linux systems.
• Strong verbal and written communication skills.
• Strong ability to think on your feet, come up with innovative solutions, and solve problems that may be completely unique.