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Plenful
Customer Service 7h ago

Senior Customer Success Manager (AI & Financial Modeling)

Plenful
United StatesUnited States
Full-time
Not Disclosed
Senior-Level
VT

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Job Description

Key Skills Required

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AI-driven WorkflowsCustomer RetentionCustomer SuccessCross-functional CollaborationFinancial Modeling

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About Plenful: Plenful is transforming healthcare operations with an AI automation platform backed by notable investors like Notable Capital, Bessemer Venture Partners, and TQ Ventures. Their mission is to empower healthcare teams to operate smarter, faster, and more efficiently by eliminating manual work, reducing administrative burdens, and improving compliance. Serving over 100+ leading health systems, pharmacies, and healthcare organizations, Plenful is built by healthcare operators for healthcare operators.

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Plenful (operating at plenful.com) is an AI-powered workflow automation platform engineered for pharmacy and healthcare operations. Founded in 2021 by CEO Joy Liu, the company is headquartered in an unspecified location and specializes in automating over 95% of the manual, administrative tasks that bog down complex pharmacy workflows. Under the hood, Plenful leverages intelligent automation and machine learning to streamline data integration, regulatory compliance, and fulfillment processes—eliminating repetitive tasks while reducing human error. This allows healthcare teams, particularly in pharmacy operations, to focus on patient care and strategic initiatives rather than paperwork. By cutting through administrative inefficiencies, Plenful empowers organizations to operate with greater agility and precision. Backed by $85M in total funding across four rounds, including investments from Bessemer Venture Partners, TQ Ventures, and Mitchell Rales, the platform is positioned as the leading AI-driven solution for modernizing healthcare workflows.

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