Senior Business Analyst

Netguru is a trusted partner in digital commerce, helping leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams.

What will you do as Senior Business Analyst?

Discovery & Requirements

• Run end-to-end discovery from stakeholder interviews to technical deep dives.
• Turn business needs into clear, testable, and prioritized requirements.
• Map processes and systems (BPMN, UML) to spot gaps and optimization opportunities.
• Identify integration points across complex enterprise landscapes (ERP, CRM, CMS, APIs, data platforms).

Technical & Solution Analysis

• Collaborate with EMs and Tech Leads to shape scalable, future-proof architectures.
• Validate technical feasibility, security, compliance, and cost-effectiveness.
• Decompose complex solutions into deliverable, trackable increments.

Presales & Client Engagement

• Lead requirements capture in presales and RFP processes.
• Shape solution proposals with Delivery & Engineering.
• Build credibility with C-level and technical teams by linking technology to business impact.

Value & Delivery Alignment

• Ensure delivery outcomes match intended business results.
• Use analytics and data to validate ROI.
• Drive continuous improvement of delivered solutions.

Requirements

1. Experience

• 5+ years in IT / Technical BA roles across multiple industries.
• Proven track record in enterprise-scale, multi-system integration projects.
• Strong background in digital product delivery from discovery to launch.
• Proven experience in solution discovery, concept development, and presales activities, including business analysis, process design, workshop facilitation, and translating business needs into viable solution concepts.

2. Technical Skills

• Mastery of BPMN/UML and process mapping.
• Solid understanding of APIs, microservices, integration patterns.
• Ability to read and validate technical documentation (API specs, DB schemas).
• Hands-on with SQL (PostgreSQL/MySQL) and data analysis basics.
• Familiarity with analytics tools (Power BI, GA4, Looker).

3. Soft Skills

• Elite-level facilitation and communication - from exec boardroom to dev standup.
• Ability to simplify complexity without losing detail.
• Skilled in writing user stories, acceptance criteria, and backlog refinement.
• Stakeholder management in high-pressure, multi-party environments.
• An excellent command of written and spoken English (C1+).

4. Methodologies and Tools

• Agile frameworks (Scrum, SAFe, Kanban).
• JIRA, Confluence, Miro, Lucidchart.

Benefits

• UoP (CoE): Access to the WorkSmile platform offering benefits adapted to your preferences:
• Multisport card,
• Private health insurance package,
• Life insurance,
• And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
• UoP (CoE): PLN 175 monthly lump sum for remote employees.
• B2B: Discounts on Apple products.
• Various internal initiatives: Team workshops and integration events, webinars, and knowledge sharing sessions.