Sales Engineer (SE) - Cybersecurity Solutions (Italy)
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Job Description
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Who You Are
You are a highly motivated individual with a genuine passion for cybersecurity. Your 5+ years of experience designing and advising on cybersecurity solutions have honed your technical acumen and given you a deep understanding of safeguarding digital assets.
In addition to your technical prowess, you possess excellent interpersonal skills that enable you to work collaboratively and build strong relationships with both clients and internal teams. Your ability to communicate complex technical information in a clear and accessible manner makes you an invaluable asset in product demonstrations and presentations.
Your passion for teamwork extends beyond merely cooperating with colleagues; you actively contribute to a positive work environment, where diverse perspectives are valued and creative problem-solving is encouraged. You thrive in a dynamic environment and are always eager to learn and adapt as the cybersecurity landscape evolves.
About the Position
The Sales Engineer (SE) reports to the Manager Sales Engineering Italy and is responsible for generating revenue within an assigned geographic area. They stimulate business through sales channels such as Value-Added Resellers (VARs), national resellers, and distributors. They also serve as liaisons to channel partners regarding sales-related service and support issues.
A Day In the Life
The main responsibilities include forging strategic relationships with channel partners to help them develop, support, and sell solutions. SEs train and support partners, provide demos to partners and customers, assist partners in customer technical evaluations and Proof of Concepts (POCs), and deliver technical enablement. They also answer questions from customers and partners, help with RFPs, and provide feedback to Product Management. Additionally, they act as trusted security advisors and work closely with sales teams during sales calls and meetings to evangelize WatchGuard solutions.
30/60/90/120/365 Plan
- 30 Days: Basic introductions to key WatchGuard personnel, get acquainted with WatchGuard’s CRM for activity logging, participate in scheduled SE & PM team calls, start shadowing SE team partner/customer calls
- 60 Days: Complete initial home lab setup, handle direct technical requests from partners and customers
- 90 Days: Complete all sales certifications, travel with sales team for partner meetings
- 120 Days: Complete first product line technical certification
- 365 Days: Complete all required product technical certifications, solo presentation responsibilities at regional events
Position Responsibilities
- Identify, develop, and expand technical relationships with key reseller partners in the territory
- Drive revenue growth through supporting reseller partners during technical presales activities to end users
- Identify, develop, and expand technical relationships with key partners
- Assist field sales with pre-sales and post-sales support
- Assist in increasing reseller, partner, and end-user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings, etc.)
- Drive coordination of inter-departmental technical resources as needed to close prospective opportunities
- Escalate and resolve partner and customer issues when appropriate
- Assist customers/partners during evaluation with the setup and configuration of all WatchGuard products
- Identify and report on competitive trends (products, promotions, etc.)
- Create technical content to present to various audiences including end users and partners
Skills and Qualifications
- WatchGuard product knowledge or experience with SonicWALL, Fortinet, Sophos and other key competitor products
- Endpoint security background a plus
- Strong networking background including TCP/IP, DHCP, DNS, VLAN, Routing
- Basic/good experience with Virtualization Technologies
- Effective written and verbal communication, listening, negotiation, and presentation skills
- Ability to balance competing priorities
- Ability to self-manage and work remotely
- Driving License B
Experience
- 5+ years of pre-sales technical experience working for a reseller or manufacturer
- WatchGuard or competitor technical & sales certifications recommended
- Proficient in English communications
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WatchGuard
View Company ProfileWatchGuard (operating at watchguard.com) is a unified cybersecurity platform engineered for delivering enterprise-grade security solutions to organizations of all sizes. Founded in 1996 and headquartered in Seattle, Washington, WatchGuard specializes in network security, secure Wi-Fi, and network intelligence, addressing the growing complexity of protecting networks, users, and devices. Under the hood, its award-winning solutions are designed for easy deployment and management, offering layered protection across networks, endpoints, and cloud environments. This allows businesses, particularly SMBs and distributed enterprises, to access robust security without requiring deep technical expertise. Trusted by over 17,000 security resellers and service providers worldwide, WatchGuard’s Unified Security Platform empowers partners to deliver comprehensive, scalable protection.
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