Sales Engineer (Cybersecurity) - Italy
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Job Description
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Who You Are
You are a highly motivated individual with a genuine passion for cybersecurity and 5+ years of experience designing and advising on cybersecurity solutions. Your technical expertise includes a deep understanding of safeguarding digital assets, complemented by excellent interpersonal skills for collaboration and clear communication of complex technical information.
About the Position
The Sales Engineer (SE) reports to the Manager Sales Engineering Italy and is responsible for generating revenue through sales channels such as Value-Added Resellers (VARs), national resellers, and distributors. You will serve as a liaison to channel partners regarding sales-related service and support issues.
A Day In the Life
The primary responsibilities include:
- Forging strategic relationships with channel partners to develop, support, and sell solutions.
- Training and supporting partners, providing demos to partners and customers.
- Assisting partners in customer technical evaluations and Proof of Concepts (POCs).
- Delivering technical enablement and answering customer questions about solutions.
- Helping answer Requests for Proposals (RFPs) and providing feedback to Product Management.
- Acting as a trusted security advisor during sales calls and meetings, evangelizing WatchGuard solutions.
30/60/90/120/365 Plan
- 30 Days: Basic introductions to key WatchGuard personnel, CRM training, participation in SE & PM team calls, shadowing partner/customer calls.
- 60 Days: Complete initial home lab setup, handle direct technical requests from partners and customers.
- 90 Days: Complete all sales certifications, travel with sales team for partner meetings.
- 120 Days: Complete first product line technical certification.
- 365 Days: Complete all required product technical certifications, solo presentation responsibilities at regional events.
Position Responsibilities
- Identify, develop, and expand technical relationships with key reseller partners in the territory.
- Drive revenue growth by supporting reseller partners during technical presales activities to end users.
- Assist field sales with pre-sales and post-sales support.
- Increase adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings).
- Coordinate inter-departmental technical resources to close prospective opportunities.
- Escalate and resolve partner and customer issues.
- Assist customers/partners during evaluation with setup and configuration of all WatchGuard products.
- Identify and report on competitive trends (products, promotions).
- Create technical content for various audiences including end users and partners.
Skills and Qualifications
- WatchGuard or competitor product knowledge (SonicWALL, Fortinet, Sophos).
- Endpoint security background a plus.
- Strong networking background including TCP/IP, DHCP, DNS, VLAN, Routing.
- Basic/good experience with Virtualization Technologies.
- Effective written and verbal communication, negotiation, and presentation skills.
- Ability to balance competing priorities and self-manage.
- Ability to work remotely.
- Driving License B.
Experience
- 5+ years of pre-sales technical experience working for a reseller or manufacturer.
- WatchGuard or competitor technical & sales certifications recommended.
- Proficient in English communications.
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WatchGuard
View Company ProfileWatchGuard (operating at watchguard.com) is a unified cybersecurity platform engineered for delivering enterprise-grade security solutions to organizations of all sizes. Founded in 1996 and headquartered in Seattle, Washington, WatchGuard specializes in network security, secure Wi-Fi, and network intelligence, addressing the growing complexity of protecting networks, users, and devices. Under the hood, its award-winning solutions are designed for easy deployment and management, offering layered protection across networks, endpoints, and cloud environments. This allows businesses, particularly SMBs and distributed enterprises, to access robust security without requiring deep technical expertise. Trusted by over 17,000 security resellers and service providers worldwide, WatchGuard’s Unified Security Platform empowers partners to deliver comprehensive, scalable protection.
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