Sales Development Representative (SDR) - Customer Communication & Conversational AI Platform

Division50 is hiring a full-time SDR for a client offering a customer communication and conversational AI platform. The platform brings channels such as WhatsApp, Instagram, and Facebook Messenger into one shared inbox, helping businesses manage customer conversations, organize contacts, automate follow-ups, and deploy AI agents.

You will identify businesses with customer communication and sales challenges, qualify their needs, and book discovery meetings or product demonstrations for the client’s sales team.

Responsibilities

• Research businesses in the UAE and Saudi Arabia that generate leads or serve customers through messaging channels.
• Identify decision-makers across sales, marketing, customer service, operations, and business ownership.
• Generate opportunities through cold calling, LinkedIn, and email outreach in English and Arabic.
• Explore challenges such as missed inquiries, slow responses, inconsistent follow-ups, and conversations spread across multiple channels.
• Explain the value of a unified inbox, contact management, messaging campaigns, and AI-assisted customer engagement.
• Qualify prospects based on their communication channels, inquiry volume, team structure, current tools, and buying timeline.
• Book 20 qualified meetings per month and follow up to support attendance.
• Maintain accurate CRM records and share clear discovery notes with the sales team.

Requirements

• Proven B2B SDR or outbound sales experience, preferably selling CRM, SaaS, marketing automation, WhatsApp Business solutions, or customer engagement platforms.
• Fluent spoken and written English and Arabic.
• Experience prospecting into the UAE or Saudi market.
• Understanding of messaging-based sales, lead management, customer service workflows, and automation.
• Ability to connect software features to sales and customer experience outcomes.
• Strong cold-calling, objection-handling, research, and follow-up skills.
• Experience managing an outbound pipeline using CRM systems.
• Availability for a full-time schedule aligned with UAE and Saudi business hours.

Benefits

• $500 USD monthly base salary + commission.
• Fully remote, part-time role.
• Opportunity to move into a full-time role based on performance and business needs.