Revenue & Billing Analyst

OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale.

OpenLoop is looking for a Revenue & Billing Analyst to join our team remotely or at HQ in Des Moines, IA. In this client-facing role, you will own billing activities for an assigned portfolio of accounts, interpret commercial contracts, calculate fees and payout distributions, prepare accurate invoices and payments, and monitor cash-pay transaction activity. This role is ideal for someone who brings spreadsheet skills, exceptional attention to detail, and the independence to deliver accurate work against a deadline driven and fast-growing environment.

What You'll Do

• Prepare, review, and submit accurate membership fee payments to partners in a timely manner.
• Manage accounts receivable, including posting payments, and responding to inquiries.
• Ensure compliance with payer requirements, industry regulations, and company policies.
• Collaborate with providers, clients, and internal teams to resolve billing discrepancies.
• Generate financial and operational reports related to billing and collections.
• Support process improvements and automation initiatives to streamline billing processes.
• Other duties as assigned.

Who You Are

• 2+ years of experience in billing operations, client billing, accounts receivable, revenue operations, or a related function.
• Proficient in Microsoft Excel and/or Google Sheets, including formulas, pivot tables, and lookup functions such as VLOOKUP or XLOOKUP.
• Hands-on experience supporting a cash-pay or customer-pay business model and working with transaction activity outside of insurance reimbursement workflows.
• Ability to interpret varied client contracts and apply pricing, fee, and payout terms accurately.
• Resourceful problem-solving skills and an adaptable approach to new systems, automation, and approved AI-enabled workflows.
• Exceptional attention to detail and organizational skills.
• Strong customer service skills with a proven ability to support both internal and external stakeholders.
• Ability to work independently while thriving in a collaborative, fast-paced environment.
• Strong problem-solving and communication skills.
• Familiarity with automation tools and reporting dashboards.

Preferred Qualifications

• Experience with Stripe and/or other similar platforms.
• Demonstrated success creating standard operating procedures, documenting billing policies, and building practical control checks into financial workflows.
• Ability to step in, absorb responsibilities, and maintain continuous billing operations during key team transitions or long-term team coverage needs.
• While this role is remote, candidates located in Mountain, Central or Eastern time zones are preferred.