Remote Head of UX

About RoomPriceGenie: RoomPriceGenie is a premier, internationally recognized revenue management software pioneer, travel technology innovator, and hospitality data analytics leader on an absolute mission to help independent hoteliers around the globe achieve optimal pricing structures seamlessly. Founded in 2017, the platform addresses a massive marketplace friction point by empowering small-to-medium hotels to navigate complex hospitality digitalization paths, helping them reclaim lost revenue and eliminate pricing inefficiencies. Our state-of-the-art algorithmic modeling platform processes real-time internal property datasets alongside volatile local market indicators to generate highly profitable pricing recommendations within seconds. Serving an expanding, multi-national customer footprint stretching across the United States, Canada, Iceland, South Africa, Europe, and China, RoomPriceGenie operates a passionate, transparent, and remote-first workplace model. The organization equips senior design leaders with an uncompromised virtual canvas to define corporate interaction guardrails, scale global product matureness, and drive human-centered AI software design safely worldwide.

Position Overview

We are seeking a highly analytical, systems-minded Head of UX (m/f/d) to join our core centralized Product & Engineering division in a full-time remote capacity across multiple European target countries, including Germany, the Netherlands, Portugal, Spain, or the United Kingdom. Shifting completely away from routine pixel pushing, interface asset drafting, or isolated user session moderation, you will step up to claim individual strategic operational accountability for owning, defining, and building our comprehensive global user experience function. Acting as an empathetic player-coach and visionary executive advocate, you will lead a highly dedicated design and research team of two Product Designers and one User Researcher. This senior position requires a design veteran who models design systems fluidly, structures automated AI-assisted product workflows smoothly, and embeds Design Thinking throughout the comprehensive product development lifecycle to translate complex data analytics into simple, delightful merchant interfaces.

Key Responsibilities

• Global User Experience Function Leadership: Establish, execute, and scale the overarching strategic vision, operational playbooks, and execution baselines for RoomPriceGenie’s global user experience division, aligning design maturity with core product scaling goals.
• C-Suite Design Advocacy and Roadmap Governance: Partner peer-to-peer alongside internal Product and Engineering leadership to convert high-level commercial priorities into a clear, sequenced roadmap for Design & Research, championing the function as a core business driver.
• Enterprise Component Design System Ownership: Guide and oversee the transition of localized component libraries into a robust, centralized multi-tenant design system, enforcing uncompromised visual consistency natively utilizing UI/UX Design best practices.
• Strategic AI Operations and Enablement Formulation: Set the technical and strategic direction for how generative AI models map into the design and research workflow, establishing clear quality guardrails that define where automation accelerates delivery and where human craft remains mandatory natively leveraging Project Management lifecycles.
• Cross-Functional Design Thinking Integration: Drive the widespread adoption of structured Design Thinking methodologies across all lifecycle stages, proactively identifying major cross-product UX opportunities to optimize hotel merchant retention.
• A Player-Coach Talent Mentorship: Provide continuous technical coaching, structured design feedback, and regular development calibration blocks during 1-on-1 sessions to expand our design cells.
• Quantitative Design Quality Auditing: Review, audit, and provide constructive critique on active design assets, interface wireframes, and prototype mockups to safeguard uncompromised product outcomes.
• Career Progression Framework Curation: Author, document, and maintain clear career development pathways, skills matrices, and professional advancement tracks for distributed designers and user researchers.

Required Skills & Qualifications

• Proven professional history running advanced user experience design, digital product research management, corporate design operations (DesignOps), customer interface strategy, or design consultancy.
• Deep, authoritative technical command of human-computer interaction (HCI) rules, information architecture theory, qualitative and quantitative user research methods, heuristic evaluations, and multi-tenant layout scalability.
• Expert-tier background building composable wireframes, orchestrating interactive platform flows, and aligning user journeys natively utilizing UI/UX Design prototyping tools (specifically covering Figma or equivalent design environments).
• Practical operational familiarity organizing milestone deliverables, managing distributed design timelines, and standardizing product release gates natively using Project Management frameworks.
• Demonstrated Leadership Footprint: A documented track record operating successfully within a senior design leadership role, with direct professional history owning an explicit UX function, managing direct reports (designers and researchers), and influencing cross-functional product choices at the leadership table.
• Outstanding verbal, written, and presentation communication traits in fluent English, enabling absolute confidence when translating abstract design valuation metrics into crisp, scannable context that resonates with software engineers and executive directors.
• 地方別のリモートコンプライアンス（Location Compliance）: Position open exclusively to qualified technical executives based permanently and resident within **Germany, the Netherlands, Portugal, Spain, or the United Kingdom** to operate under a 100% remote layout.

Preferred Strategic Indicators (Nice to Have)

• Prior commercial design management history operating within an enterprise travel technology platform, algorithmic revenue management SaaS startup, e-commerce marketplace hub, or high-volume transactional data analytics corporation.
• Hands-on familiarity scaling engineering-to-design workflows inside high-growth scale-ups or startups accustomed to navigating environmental ambiguity.
• Exposure to front-end development principles (such as basic knowledge of layout rendering), user interaction telemetry tools, or micro-interaction testing methodologies.
• An outcome-driven personal philosophy rooted in high customer empathy, a compassionate proactive leadership style that builds psychological safety, a desire to treat feedback as a gift, and a passion for turning complex pricing math into accessible software magic.

What We Offer

• The exceptional professional canvas to directly direct, shape, and code-shape the global user experience strategies and design system architectures power-routing revenue optimizations for tens of thousands of global hoteliers.
• Highly competitive, executive-caliber full-time baseline compensation packages tailored precisely to evaluate your design authority, team leadership craft, and UX system velocity.
• Profound work-from-home remote parameters offering a 100% remote-first model, complete scheduling trust, and zero physical office commuting friction across your target European country, with free co-working hub access in Mannheim, Berlin, or Sydney whenever preferred.
• Access to elite lifelong learning pathways, featuring personal and professional development stipends alongside up to 3 additional covered days off per year dedicated explicitly to your skill maturation.
• Unmatched Vacation and Milestone Rewards: Enjoy standard flexible vacation hours, your birthday completely off, and an elite **5 Years? 5 Weeks!** milestone loyalty program that awards an additional 5 weeks of bonus vacation time to recharge after 5 years of tenure.
• Immediate baseline access to premium corporate mental health and wellness ecosystems, providing free uncompromised access to both the **Headspace** meditation application and professional online therapy lines via **BetterHelp**.