Regional Manager – Workers’ Compensation Underwriting

Job Summary

The Regional Manager – Workers’ Compensation Underwriting is responsible for driving profitable growth, underwriting performance, territory execution, and agency development within an assigned region. This leadership role oversees Workers’ Compensation underwriting operations, portfolio management, broker and agency relationships, and underwriting team development while supporting the organization’s broader strategic and operational goals.

The Regional Manager will lead a regional underwriting team focused on disciplined risk selection, pricing adequacy, retention, and market expansion across new and renewal Workers’ Compensation business. This role serves as both a technical underwriting leader and market-facing business partner, collaborating closely with executive leadership, distribution, claims, actuarial, product, and operations teams.

The position requires deep Workers’ Compensation underwriting expertise, strong leadership capability, and the ability to scale profitable business through strategic territory management and agency engagement.

Position Responsibilities

• Lead and manage regional Workers’ Compensation underwriting operations to achieve profitable growth, retention, and production objectives.
• Oversee underwriting strategy, portfolio management, pricing discipline, and risk selection across the assigned territory.
• Drive profitable new business production while maintaining strong renewal retention and underwriting profitability.
• Analyze Workers’ Compensation exposures including payroll, class codes, loss runs, experience modification factors, operational controls, return-to-work programs, and industry risk characteristics.
• Ensure underwriting compliance with company guidelines, delegated authority standards, state regulations, and Workers’ Compensation bureau requirements including NCCI and applicable independent state bureaus.
• Develop and execute regional business plans in partnership with executive leadership and distribution teams.
• Lead, mentor, and develop underwriting talent through coaching, technical training, referral guidance, and performance management.
• Act as the senior underwriting referral authority within the region for complex or large Workers’ Compensation accounts.
• Build and maintain strong relationships with retail agents, wholesale brokers, program administrators, and strategic distribution partners.
• Travel throughout the region to conduct agency meetings, stewardship reviews, underwriting audits, business development initiatives, and industry events.
• Collaborate cross-functionally with claims, actuarial, finance, product, compliance, and operations teams to improve underwriting outcomes and operational efficiency.
• Monitor regional underwriting results, submission flow, pricing trends, loss ratios, renewal retention, and agency performance metrics.
• Assist in identifying emerging market trends, competitive intelligence, and strategic growth opportunities within the Workers’ Compensation marketplace.
• Support underwriting modernization initiatives involving workflow optimization, underwriting automation, analytics, AI-enabled underwriting tools, and operational scalability.
• Ensure timely and professional service standards for agents, brokers, and internal business partners.
• Participate in strategic planning discussions related to regional growth, staffing, underwriting appetite, product expansion, and operational infrastructure.
• Perform other leadership and underwriting-related duties as assigned.