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TrueML
Development 2d ago

Quality Engineer I (Early-Career) at TrueML Products

TrueML
MexicoMexico
Full-time
Not Disclosed
Entry-Level
VT

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Job Description

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TrueML Products is seeking an early-career Quality Engineer I to join our Quality Engineering team and help ensure the delivery of high-quality software products. This is a hands-on role focused on executing tests, finding and documenting issues, and learning best practices in software quality.

You’ll work closely with more senior Quality Engineers, developers, and product managers to validate new features, support regression efforts, and continuously improve how we test. This is an ideal role if you’re early in your QA/QE career, eager to learn, and curious about using GenAI tools to assist with testing.

What You’ll Do:

Quality Engineering & Test Execution

  • Execute test plans and test cases as directed by senior QE team members.

  • Perform basic functional, regression, and integration testing across Web, API, and/or Data components as applicable.

  • Identify, document, and track defects accurately in our bug tracking system (e.g., Jira), including clear reproduction steps and impact.

  • Contribute to the creation and maintenance of test data needed for test execution.

  • Assist in troubleshooting and investigating issues by reproducing defects, gathering logs, and validating fixes.

  • Contribute to basic test scripts (manual and automated) under guidance, following established patterns and standards.

Collaboration, Communication & Ownership

  • Participate in team meetings, providing clear status updates on assigned tasks.

  • Communicate testing progress, risks, and issues to your team in a clear and concise way, including to non-technical stakeholders when needed.

  • Ask questions and seek clarification proactively to fully understand requirements, scope, and expected behavior.

  • Follow through on commitments, take responsibility for your work, and deliver assigned tasks on time with close supervision.

  • Collaborate with your team to unblock issues within the scope of your work, escalating when needed.

Quality Practices, Processes & AI Tools

  • Learn and adhere to established QE standards, processes, and best practices (including test case structure, defect reporting, and regression workflows).

  • Build a basic understanding of the software development lifecycle (SDLC) and how quality is embedded throughout.

  • Begin working within Agile/Scrum practices (e.g., participating in sprint ceremonies, using user stories, understanding acceptance criteria).

  • Assisted Scripting: Use AI-powered code completion tools (e.g., GitHub Copilot) to help write simple test automation scripts or snippets under supervision.

  • AI-Suggested Test Cases: Leverage AI tools to generate basic test case ideas and scenarios from requirements or user stories, then refine them with guidance.

  • Intelligent Search: Use AI-enhanced search within bug tracking and documentation systems to quickly find duplicate issues, related tickets, or supporting documentation.

  • Build awareness of how to find information and who to ask across the company (e.g., “Who can answer X?” or “Where is Y documented?”).

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TrueML is a premier, enterprise-grade financial technology platform engineered to orchestrate massive-scale recovery ecosystems and intelligent frictionless debt resolution workflows. Operating as a highly integrated AI-native hub for the credit and collection industry, the company eliminates the operational friction of traditional legacy debt recovery by seamlessly deploying advanced machine learning telemetry, patented behavioral engagement architectures, and cohesive digital-first communication frameworks. Moving beyond rigid legacy call-center models, TrueML empowers financial institutions, high-growth fintechs, and debt-market leaders to dynamically synchronize their distressed asset pipelines with elite autonomous execution through its family of companies, including TrueAccord and the Retain SaaS platform. Under the hood, their sophisticated proprietary data infrastructure natively handles complex consumer behavior ingestion, instantaneous cross-channel routing for optimal engagement timing, and seamless compliance integration, ensuring frictionless recovery readiness and uncompromising consumer dignity for millions of individuals seeking financial health. What sets TrueML apart is its uncompromising dedication to frictionless recovery orchestration; by bridging the gap between rigorous regulatory requirements and accessible, data-driven empathetic user experiences, the platform empowers the financial services industry to radically accelerate its resolution velocity, optimize recovery economics, and build an unassailable foundation for continuous commercial dominance in the modern digital credit landscape.

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