Job Description
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About the Role
As a Quality Assurance Tester at Popl, you will play a crucial role in ensuring the quality and reliability of our software products. You will be responsible for meticulously testing our applications, identifying any bugs or issues, and collaborating closely with the engineering team.
Your attention to detail will be key in conducting comprehensive tests and documenting all findings. You will be the one to determine if an update is ready to go live or not.
As a self-starter, you will take initiative in identifying and addressing potential problems, and you will be enthusiastic about becoming an expert in all things Popl. You will also use your strong interpersonal skills by working closely with various teams, including developers, product managers, customer support and sales.
What You’ll Do
Test with precision: Meticulously test the Popl Dashboard and mobile app to ensure all updates, features, and bug fixes perform flawlessly.
Collaborate cross-functionally: Work closely with product, engineering, and customer success teams to communicate issues and verify fixes.
Support our users: Provide frontline support to customers, troubleshoot technical issues, and help users get the most out of Popl.
Streamline feedback: Organize and prioritize feature requests and bug reports to help guide our product roadmap.
*Note this is not an engineering role
What We’re Looking For
Someone who has extreme attention to detail (In your application mention “EATD”) to prove this
A self-starter who is enthusiastic, great with people, skilled in trouble shooting, and excited to become our newest Popl expert.
General tech support experience with SaaS products
Ability to troubleshoot technological difficulties
Ability to work with our SQL backend (training provided)
Why join us?
Be part of a rocket-ship startup redefining how professionals connect and grow.
Work closely with experienced leaders and cross-functional teams to shape our financial strategy.
Make a measurable impact in a role critical to our long-term success.
Fully remote
Competitive salary
Meaningful equity
Full insurance & benefits
Unlimited PTO
$150 monthly wellness credit
Constant daily learning
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Popl is an enterprise-grade digital identity and networking platform engineered to orchestrate massive-scale lead capture and contact management for modern sales teams and professionals. Operating as a highly integrated digital ecosystem, the company eliminates the operational friction of traditional paper business cards by seamlessly deploying NFC-enabled smart hardware and dynamic QR architectures. Moving beyond the rigid limitations of manual data entry, Popl empowers organizations to instantly transfer rich contact profiles and synchronize lead data directly into centralized workflows. Under the hood, their sophisticated enterprise infrastructure natively integrates with major CRMs like Salesforce and HubSpot, allowing revenue teams to dynamically track networking performance, monitor lead velocity, and manage employee digital identities at scale. What sets Popl apart is its uncompromising dedication to frictionless professional connectivity; by bridging the gap between physical networking events and automated digital pipelines, the platform empowers enterprises to radically accelerate relationship-building and optimize their go-to-market strategies without the inefficiencies of legacy contact exchange.
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