Public Sector Group Roles - Public Safety Advocate

About RapidSOS

RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for emergency response. It harnesses artificial and human intelligence to fuse life-saving data from the world’s largest safety network, which includes over 700M+ connected devices and 200+ global technology companies. This intelligence is delivered to 23,000+ federal, state, and local agencies, serving one million first responders. RapidSOS has supported over one billion emergencies in 16 countries, powering RapidSOS HARMONY, the first purpose-built AI for public safety, designed to save critical time by:

• Automatically detecting emergencies
• Unifying real-time data and video streams
• Coordinating a faster, more effective response

Learn more at www.RapidSOS.com.

What You’ll Do

• Collaborate with Emergency Communication Centers (ECCs), State and local public safety officials, and Public Safety Vendor Partners on promoting RapidSOS solutions for delivering location and additional data to 9-1-1 call-takers and dispatchers who are answering calls and saving lives.
• Represent the needs and desires of Public Safety in the product development process for new additional data interfaces and services.
• Engage in messaging with State and regional authorities regarding Location Services and ADR opportunities, including adoption, training, and utilization.
• Manage initiatives focused on driving new projects, process improvements, and customer experience enhancements.
• Support RapidSOS’s growth and development by owning key strategic initiatives.
• Build effective strategies, tools, and processes to deliver growth and increase value to stakeholders.

What We’re Looking For

• A strong work ethic and the ability to multitask.
• Ability to work collaboratively and independently, depending on the nature of the work.
• Highly self-motivated with a proactive approach and initiative.
• Ability and appetite to learn quickly.
• Laser-sharp attention to detail and a high standard for excellence.
• No ego; our team believes in “purpose over pride,” where no task is beneath us.
• Operates with urgency and thrives in a fast-paced and ever-changing work environment.