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The Project Support Specialist will serve as a member of the project team, providing cross-functional support to efficiently manage assigned clinical studies for Precision for Medicine, a Clinical Research Organization specializing in precision medicine, rare diseases, and oncology.
The position can be offered fully home-based in the following locations: Poland, Serbia, Slovakia, Hungary, or Romania.
Essential Functions:
- Creates and maintains the project timeline in MS Project or a similar system, ensuring updates are captured, documented, and distributed to study team members.
- Schedules internal and external meetings, prepares and circulates agendas, takes meeting minutes, and files meeting agendas and minutes in the Trial Master File.
- Performs various activities in the Clinical Trial Management System (CTMS), including maintaining study milestone dates, updating study contact lists, managing enrolment projections, and submitting helpdesk tickets for remediation.
- Prepares, assigns, and documents study-specific training in appropriate systems, manages training records, and identifies gaps in training.
- Establishes a study-level SharePoint site or similar shared working space, ensuring appropriate access for study teams, sponsors, and others.
- Creates project-specific email boxes and maintains access for study team members.
- Manages user access to study systems by submitting user requests to the Help Desk, reviewing team member access periodically, and documenting access reviews.
- Orders study supplies and addresses queries related to study supplies.
- Orders initial study binders, collects, collates, and prepares study binders, ensuring shipping to the proper locations through a printing vendor.
- Maintains various study trackers as directed by the Project Manager, Clinical Trial Manager, or other project leaders.
- Sends communications to study sites, investigators, and others as directed by project leadership, including SUSARs, email blasts, newsletters, and other required information.
- May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to study team procedures, potentially under Safety staff guidance.
- May support the translation process of site-level documents, adhering to local and regional standards.
- Acts as a point of contact for project-related requests from team members, sponsors, and third-party vendors.
- Supports the preparation, distribution, and reconciliation of study materials during applicable phases of the study (e.g., Operations Manual, ISF, patient cards).
- May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
- Performs other duties as assigned by the Project Manager, Clinical Trial Manager, or other Project Leadership.
Qualifications:
Minimum Required:
- A 4-year college degree, or equivalent experience ideally in a business, scientific, or healthcare discipline.
- Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist, or similar position.
Other Required:
- Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, PowerPoint).
- Customer service demeanor; demonstrate flexibility, teamwork, and a keen attention to detail.
- Ability to communicate both verbally and in writing at a professional level in English.
- Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
- Demonstrates solid interpersonal skills.
- Exhibits strong self-motivation, is detail-oriented, and able to work independently as well as in a team environment.
- Strong written and verbal communication skills.
- Commitment to performing professionally consistent with Precision Principles.
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