Project Manager (People & Culture) at Booksy

As **Project Manager** on our **People & Culture (P&C)** team, you'll bring structure, accountability, and a human touch to the projects shaping Booksy's global team experience. Reporting to the **Chief People Officer**, you'll help our **P&C Leadership team** break down silos and apply our resources with intention across our centres of excellence.

You'll own delivery of the **P&C Roadmap**: leading weekly reviews, facilitating status updates, and gathering feedback to drive continuous improvement. Working across teams, you'll manage planning and budget processes, report to stakeholders inside and beyond **P&C**, and keep our global initiatives on course. It's less about managing tasks than keeping an eye on the bigger picture; helping the team thrive as we pursue efficiency gains and opportunities with **AI**.

This isn't a typical **Project Manager** role. We want someone who holds their own, challenges our **P&C leadership**, and acts as a sounding board, and keeps our **RACI model** honest. If something's off track or blocked, you flag it; you don't wait to be asked. You're **solution-oriented by default**, generating ways to unblock rather than simply escalating.

It’s important that you see ambiguity and significant change as exciting; not just for the team, but for your own career, as we redefine **People initiatives** in the **AI era**.

Requirements

Essentially, to ensure you succeed in this role, you’re going to need:

• A proven track record of delivering **complex people projects** on time and within scope, within a similar **tech scale-up environment**.
• A formal **Project Management qualification**, such as **Prince 2**.
• Familiarity with **project management and communication tools**, specifically **Asana, Miro, and Slack**, and you’re also comfortable navigating **AI tools** like **Gemini and Claude**.
• Experience managing **budgets** and a structured, detail-oriented approach to delivery.
• The ability to **context-switch quickly** and juggle multiple timelines independently.
• Superb written and verbal communication skills, with the ability to collaborate across all levels of stakeholders.

Booksy empowers entrepreneurs and supports customers to arrange 'me time' moments, helping people thrive and feel fantastic.

Working in a rapidly evolving company comes with opportunities and challenges. If you prefer a stable environment with clear processes, this may not be the right fit. However, if you're a driven self-starter with the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, you'll likely thrive at Booksy.

Benefits

Our Booksy UK Benefits include:

• A fully **remote position** within the UK, with a globally distributed team.
• **25 days** holiday allowance + public holidays + birthday day off.
• **Vitality Private Medical Cover** (including dental and optical) with self-funded top-up options for dependents.
• Access to the **Worksmile wellbeing app**.
• Enhanced salary sacrifice pension scheme: **5% employee contribution**, matched by Booksy.
• **Life assurance** (4x your annual salary).
• Lifestyle discounts available through the **Vitality Program**.

Booksy strives to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com.

How AI helps us find great people

Think of our AI tool as a smart assistant for our recruitment team. It helps us move faster, stay consistent, and ensure no great candidates are overlooked. Every application goes through an AI review to spot skills that match the role, but real people make the final decisions. Our recruiters and hiring managers handle every final call, and we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws.