Director of Engineering (Provider Domain)

From empowering entrepreneurs to build successful businesses, to supporting their clients to arrange 'me time' moments, we're in the business of elevating people—helping them to thrive and feel fantastic.

We are an international, cloud-based marketplace scaling rapidly, connecting independent business owners with their customers. Our platform offers services for booking, payment, and building a loyal client base for providers, while clients can discover and book appointments instantly.

The people you'll like to work with and things you'll enjoy impacting:

As a Director of Engineering reporting to the Chief Technology Officer in our Provider Domain, your purpose will be to own the technical strategy and delivery for the systems hundreds of thousands of independent businesses rely on daily. You will:

• Own end-to-end delivery across 4–5 cross-functional teams, leading through Engineering Managers and Staff+ Engineers in a deliberately flat structure with no layers in between.
• Set the engineering standard for the domain—building frameworks for architecture decisions, technical proposals, and how teams work.
• Lead our AI transformation of the engineering lifecycle and define the measures that prove its success.
• Partner with Product to turn commercial strategy into engineering strategy, backed by experimentation and data.
• Build a team of exceptional density, coaching leaders who can operate autonomously.

Requirements

Essentially, to ensure you succeed in this role, you'll need:

• To think like a product owner, not a ticket-deliverer—understanding unit economics, funnels, and growth mechanics, and the commercial impact of what your teams ship.
• 5+ years of experience establishing engineering rigor, including architecture decision records, technical proposals, and standardized ways of working that teams adopted.
• Practical experience embedding AI tooling into the day-to-day engineering lifecycle, with a clear view on measuring impact and protecting code quality.
• Proven experience leading multiple squads through Engineering Managers and Staff Engineers in a high-growth scale-up or high-transaction marketplace/SaaS business, while staying close to the work.
• At a minimum, conversational-level English skills for company-wide communications.

It will also help you to have:

• Experience with two-sided marketplaces or booking platforms.
• Exposure to growth engineering or growth experimentation.
• B2B SaaS experience at scale.