Project Manager, Implementation Program Management Office

About the Role

Abacus Insights is at the forefront of transforming how health plans harness their data, and we are looking for a driven project leader to join our Implementation Program Management Office and help us deliver on that mission. You will lead complex, high-visibility IT projects across the US healthcare payer space, working at the intersection of cutting-edge cloud technology and one of the most consequential industries in the country.

You will own end-to-end delivery across a portfolio of client implementations, partnering with technical, clinical, and client-facing teams to solve hard problems and move fast without sacrificing quality. The work is real, the stakes are high, and the impact is visible.

For the right person, this role is also a launching pad — offering a clear path into senior PMO leadership, deep exposure to modern cloud-based data infrastructure, and a front-row seat to the future of healthcare technology at a company that is growing quickly and building something that lasts.

Your day to day

• Manage end-to-end delivery of multiple large-scale projects or multiple smaller projects, ensuring timelines, scope, and quality are consistently achieved
• Coordinate closely with Client Delivery Managers to understand client requirements and translate them into delivery objectives, milestones, dependencies, and sequencing that support an accurate and effective project schedule.
• Apply industry standard project management practices across Schedule Management, Risk Management, Communications Management, and Stakeholder Engagement to improve delivery predictability, transparency, and cross-functional accountability.
• Partner closely with cross-functional technical teams and client teams to understand delivery needs, constraints, and dependencies, then translate those inputs into clear business-facing decisions, status updates, mitigation plans, and executive-level project health reporting.
• Own integrated project schedule management, including work plan development, milestone tracking, dependency management, critical path visibility, variance reporting, and alignment to client requirements.
• Maintain disciplined risk and issue management practices, including RAID log ownership, proactive risk identification, mitigation planning, escalation path management, and follow-through on issue resolution.
• Conduct detailed resource planning and capacity management to support realistic delivery commitments and schedule execution.
• Facilitate regular status meetings to maintain project health visibility, confirm decisions and next steps, and ensure timely escalation of risks, issues, and dependencies.

What you bring to the team

• Delivery Leadership: 10+ years leading technically complex IT projects and programs, with 8+ years in a dedicated Project Manager role and a consistent track record of on-time, high-quality delivery.
• End-to-End Project Governance: Proven ability to drive projects through the full lifecycle — initiation through handover — using standard PMO artifacts including Project Charter, RAID, RACI, schedules, and status reporting.
• Healthcare & Client Delivery: Demonstrated experience delivering healthcare IT implementations, with payer-side experience strongly preferred. Able to set and hold clear client expectations around scope, timelines, dependencies, and outcomes.
• Agile & Hybrid Delivery: Comfortable managing in hybrid environments that combine Agile team execution with milestone-based planning, schedule governance, and structured stakeholder reporting.
• Technical Acumen: Experience coordinating across software development, data engineering, system integration, QA, and architecture functions — with enough technical fluency to make informed calls on risks and trade-offs.
• Risk & Dependency Management: Strong instincts for proactively identifying, tracking, and escalating risks, issues, and cross-functional dependencies. No surprises to stakeholders.
• Stakeholder Communication: Excellent written and verbal communication skills across client, leadership, and cross-functional audiences. Comfortable defending a position, driving decisions, and holding team members accountable.
• Tools & AI Enablement: Hands-on experience with Smartsheet, Jira, and AI agentic tools to support schedule management, backlog coordination, RAID tracking, and stakeholder reporting.

What we would like to see, but not required

• US Healthcare implementation experience, with direct exposure to healthcare payer environments, enabling faster onboarding and effective client engagement within Abacus’ payer-focused delivery model
• Experience working for or with a US Medicaid payer.
• Formal project management certification such as PMP® or PRINCE2®, demonstrating strong grounding in structured delivery governance, planning, and control
• Certified Scrum Master (CSM) or equivalent Agile certification, supporting effective collaboration with Product, Engineering, and QA teams in Agile or hybrid delivery models

Compensation

Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.

What you’ll get in return

• Unlimited paid time off – recharge when you need it
• Work from anywhere – flexibility to fit your life
• Comprehensive health coverage – multiple plan options to choose from
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here
• Home office setup allowance – one-time support to get you started
• Monthly cell phone allowance – stay connected with ease