Project Manager

At proSapient, we are shaping the future of primary research by combining human expertise with cutting-edge technology. We connect institutional investors, top-tier consultancies, and corporate leaders with global subject matter experts. Powered by our proprietary platform and custom AI-driven survey tools, we empower decision-makers with rapid, high-quality quantitative insights at scale.

About the Role

We are seeking an autonomous, detail-oriented Project Manager to lead the end-to-end delivery of quantitative survey projects. Operating remotely during West Coast hours (9:00 AM – 6:00 PM Pacific Time), you will serve as the primary client-facing point of contact managing survey fieldwork, coordinating with third-party panel partners, maintaining data quality and integrity and supporting late-day project launches for Eastern Time clients. In this role, you will act as a trusted research partner to clients, applying your quantitative expertise and resourcefulness to anticipate challenges, provide practical guidance, and deliver high-quality research outcomes with speed and precision.

Key Responsibilities

• Project Execution: Manage panel-only and full-service survey engagements from kickoff to final data file delivery; monitor quotas, feasibility, and response rates.
• Research Consultation: Provide practical recommendations on survey design, sampling, and fieldwork strategy to help clients achieve high-quality research outcomes.
• Client & Vendor Management: Act as the primary point of contact for clients and third-party sample/translation vendors, proactively managing expectations, timelines, scope, and budgets.
• Data Quality & Compliance: Conduct data quality checks and cleaning in Excel while maintaining rigorous GDPR, CCPA, and PII protection standards.
• Time Zone & Launch Support: Provide reliable coverage during Pacific Time hours, including support for late-day Eastern Time project launches and seamless project handoffs.
• Project Financials: Track margins, monitor vendor costs, and coordinate final billing reconciliation.

Requirements

What You Bring

• Quantitative Research Experience: 4+ years of experience in quantitative market research, managing projects from questionnaire programming through final data delivery.
• Project Ownership: Proven ability to manage multiple projects simultaneously in a fast-paced environment, balancing timelines, priorities, quality, and client needs.
• Client & Stakeholder Management: Strong client-facing communication skills, with the ability to build trust, manage expectations, and provide proactive guidance.
• Research Operations: Hands-on experience with panel/sample providers, survey programming or hosting, fieldwork, and data quality processes.
• Data & Compliance: Strong Microsoft Excel skills and experience handling PII in accordance with applicable data privacy standards, including GDPR and/or CCPA.
• Autonomy & Problem-Solving: Highly resourceful and proactive, with the ability to navigate ambiguity and resolve complex challenges independently.
• Standard working hours are 9:00 AM–6:00 PM Pacific Time (12:00 PM–9:00 PM Eastern Time), with occasional flexibility required for project launches or urgent client needs.

Preferred Qualifications:

• Background in expert networks, primary research, or other rapid-delivery research environments.
• Hands-on experience with survey platforms (Qualtrics, Decipher/Forsta) and project tools (Monday.com).

Benefits

Why Join proSapient?

Our culture is built upon three core organizational pillars that guide everything we do:

• Technology-Led Innovation: Work with proprietary technology and AI-driven tools, including our custom Survey Builder, to deliver quantitative research with greater speed, accuracy and scale.
• Customer Focus: Partner directly with clients to solve research challenges, provide practical guidance and deliver high-quality results that inform important business decisions.
• People: Join a collaborative global team where ideas are welcomed, feedback is valued and colleagues support one another when the pace gets high.

What We Offer

• 20 Days Paid Time Off (PTO) annually.
• Comprehensive Health & Wellness Package
• 100% Remote Work
• Structured 2-Week Onboarding Program covering internal tools, workflows, and delivery playbooks.
• High-Energy Global Culture focused on collaboration, innovation, and mutual support.