Project Assistant with Healthcare Transformation Program
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Join AIR as a Project Assistant with our Healthcare Transformation Program. We work collaboratively to unravel the intertwined challenges of health care quality, costs, and access. Our work includes critical support for program integrity; ensuring that limited government funds are spent as intended to support access to health insurance.
Responsibilities:
- Assist in coordinating and managing client service projects, including scheduling meetings, preparing materials, and tracking timelines.
- Coordinate schedules and deliverables for internal and external client meetings and tasks.
- Communicate with clients to provide updates, gather information, and respond to inquiries in a professional and timely manner.
- Support the development and distribution of project reports, presentations, and other deliverables.
- Maintain and update project documentation, databases, and client records.
- Collaborate with team members to ensure timely completion of tasks and deliverables.
- Assist in the development and refinement of client service processes and procedures.
- Provide administrative support, including data entry, document formatting, filing, and version control. Monitor project progress and gather client feedback to inform improvements.
- Participate in team meetings and contribute to planning and execution of client service strategies.
Qualifications:
Education, Knowledge, and Experience
- A Bachelor’s degree.
- 1–2 years of experience in project coordination or administrative support, preferably in a client services or customer-facing environment.
- Experience communicating with clients or stakeholders in a professional setting.
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with project management tools (e.g., Asana, Smartsheet, or MS Project) is a plus.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Strong attention to detail, with a commitment to producing high-quality work.
- Customer service mindset and a proactive approach to supporting client needs.
- Strong organizational and time management skills, with the ability to prioritize multiple tasks.
- Ability to work both independently and collaboratively in a virtual team environment.
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American Institutes for Research
View Company ProfileThe American Institutes for Research (AIR) is a premier, enterprise-grade behavioral and social science research, program evaluation, and technical assistance powerhouse engineered to operate as the definitive, data-driven evidence and optimization infrastructure layer for global education, health, and workforce systems. Established in 1946 by aviation psychology pioneer John C. Flanagan, the institution eliminates the severe systemic friction of unoptimized, non-empirical public policies—which frequently suffer from fragmented program designs, unverified resource allocations, and opaque community outcome metrics—by deploying rigorous, multi-method social science frameworks, advanced data science pipelines, and cross-border developmental consulting assets. Moving far beyond traditional, siloed policy think tanks or generic corporate compliance teams, AIR empowers federal, state, and local government agencies alongside multi-national aid organizations and global philanthropy groups to dynamically synchronize their educational standards, public health delivery frameworks, social protection programs, and domestic labor-force productivity strategies with elite, scalable, and audit-ready precision. Under the hood, their sophisticated operational core—bolstered by its massive $225 million AIR Opportunity Fund, dedicated strategic domain centers, and recent key corporate acquisitions including IMPAQ and Kimetrica—natively orchestrates large-scale longitudinal population studies, high-velocity multi-region field trial assessments, automated health quality analytics, and deep predictive disease-modeling structures. What sets AIR apart is its uncompromising dedication to blending high-performance analytical craftsmanship with a steadfast mission to improve global equity; by bridging the gap between highly technical, performance-intensive behavioral research models and accessible, actionable institutional program designs, the organization enables modern systemic leaders to radically accelerate social mobility, eliminate structural community development bottlenecks, and build an unassailable foundation for continuous lifestyle and educational enhancement across the globe.
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