Program Manager - Released Products

ThermalWorks has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s infrastructure.

Key Responsibilities

Product Lifecycle & Revision Coordination

• Manage programs for released products — major revisions, performance or configuration updates, compliance-driven changes, manufacturing changes, and documentation-impacting updates.
• Maintain revision plans defining scope, affected products and configurations, deliverables, owners, dependencies, milestones, and implementation status.
• Lead recurring cross-functional meetings — agendas, status updates, decisions, and action items — and follow through to closure.
• Monitor schedule, scope, risk, and readiness; identify gaps early and escalate decisions or resources needed to keep revisions moving.
• Coordinate release and implementation readiness across Engineering, Operations, Service, Project Management, and external manufacturing partners.

Documentation Update Coordination

• Partner with the Technical Writer, R&D, and Project Management to identify documentation affected by released-product changes and revisions.
• Coordinate priorities, reviews, approvals, and release timing for updates to product specifications, data sheets, IOM manuals, submittals, drawings, test information, labels, and attachments.
• Ensure documentation owners receive complete, timely technical inputs — approved engineering changes, updated drawings, performance data, calculations, test results, and configuration details.
• Track document status and dependencies through review and release while keeping customer, project, manufacturing, and service needs visible.
• Confirm released documentation matches the intended product revision and that superseded or incomplete information is flagged for disposition.

Engineering Change & Configuration Follow-Through

• Manage implementation follow-through for approved ECRs, ECOs, and ECNs affecting released products.
• Verify approved changes are reflected in the applicable BOMs, drawings, controlled documents, manufacturing instructions, supplier communications, and product records.
• Maintain traceability between revision scope, engineering changes, documentation deliverables, approvals, and implementation evidence.
• Support cut-in planning and communication, so teams know which revision applies, when it takes effect, and what deliverables are required.

Program Visibility & Stakeholder Communication

• Maintain concise dashboards, trackers, meeting records, and decision logs that make revision status and accountability visible.
• Report status to Product Development leadership and stakeholders, highlighting progress, upcoming milestones, risks, overdue actions, and decisions required.
• Coordinate handoffs between Product Development and Operations, including readiness reviews and completion criteria.
• Support consistent working practices for released-product revision planning, documentation coordination, and action closure.

Education and Experience

• Bachelor’s degree in Engineering, Manufacturing, Supply Chain, Business, Project Management, or a related technical field, or equivalent experience.
• 5+ years in program or project coordination, product lifecycle support, engineering change coordination, production planning, or a related role involving engineered or manufactured products.
• Experience coordinating cross-functional work across Engineering, Operations, Manufacturing, Project Management, Quality, Service, and suppliers or contract manufacturers.
• Experience with revision control, engineering change processes, documentation workflows, or configuration management in a quality-driven manufacturing environment.

Specific Skills / Abilities

• Strong program coordination and follow-through, able to manage multiple revisions and competing priorities.
• Highly organized, maintaining clear scope, ownership, dependencies, milestones, risks, decisions, and action status.
• Clear written and verbal communication, including meeting facilitation, status reporting, and escalation.
• Able to read and work with BOMs, drawings, engineering change records, technical documents, and product configuration information; document authorship or design authority is not required.
• Comfortable collaborating with technical writers, engineers, project managers, operations and manufacturing teams, and external partners.
• Proficient with Microsoft Office and project or document tracking tools; PLM, ERP, QMS, or project management systems a plus.
• Self-directed, reliable, detail-oriented, and effective in fast-changing, cross-functional environments.
• Familiarity with HVAC, thermal systems, electromechanical equipment, data center infrastructure, or contract manufacturing is a plus.