Product Manager, API Integrations
Job Description
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About the Role:
RainFocus is reinventing how people plan, manage, participate and understand events. The Product Manager role plays a critical role in driving our company forward by leading a product team in establishing a vision and delivering high quality and well thought out solutions that our customers will love. If you have a passion for building products the right way, we need you!
This role is for a motivated and detail-oriented Product Manager to join our growing product team, focusing specifically on integrations. In this role, you will play a crucial part in expanding our platform's capabilities by building and managing seamless integrations with third-party applications and services. You'll work closely with engineering, design, and partner CS teams to define requirements, prioritize features, and deliver impactful integration solutions. This is an excellent opportunity for a budding product manager to gain hands-on experience in a fast-paced, collaborative environment. This role may be filled at a Jr. PM level depending on experience.
Essential Responsibilities:
Assist in defining and maintaining the API integrations roadmap by synthesizing market research, competitive analysis, internal and external customer feedback, and business priorities
Own API integrations strategy end-to-end: gather and document custom requirements, author user stories and acceptance criteria, and maintain comprehensive technical specifications and documentation
Take on the role of product owner for the team — manage the backlog, plan sprints, and drive execution in an agile environment
Act as the connective tissue between engineering, design, UX, CS, and partner teams to ensure smooth integrations development, communication, and launch
Monitor integrations performance and usage metrics; identify improvement opportunities and drive resolution of issues and bugs
Conduct ongoing market and competitive research to surface new integration partners and best practices
Communicate progress, priorities, and challenges clearly to internal and external stakeholders across all levels
Partner with product marketing to plan and execute go-to-market for new integrations and features
Champion quality by validating that delivered features meet requirements, design intent, and customer expectations — and enable internal teams through training and documentation
Leverage AI tools to streamline product and development workflows, accelerate documentation and research, and continuously improve quality across the team
Qualifications:
Excellent written and verbal communication skills, with the ability to translate technical concepts for varied audiences
Strong technical aptitude — able to quickly learn complex software systems and understand how different users engage with them
Experience partnering with internal stakeholders and external customers to gather requirements, align on outcomes, and deliver integration products that solve real business problems
Proven ability to identify product gaps and deliver clear, data-informed recommendations for improvement
Comfortable managing multiple priorities independently while collaborating effectively across teams and functions
Experience in a SaaS environment; Agile/Scrum or Kanban experience preferred
Desired Skills & Experience
Experience with API documentation and testing tools
Familiarity with common integrations protocols (e.g. REST, SOAP)
Knowledge of data mapping and transformation concepts
Experience working with external partners
A general understanding of databases
Personal Characteristics:
- Team-player
- Self-motivated
- Strong Communicator
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
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Rainfocus
View Company ProfileRainFocus is a next-generation event marketing and management platform built specifically to capture and analyze unprecedented amounts of first-party data. Founded in 2013 by seasoned event industry experts, it completely streamlines the planning, execution, and evaluation of large-scale in-person, virtual, and hybrid events. Instead of using a clunky patchwork of different tools for ticketing, content delivery, and lead retrieval, RainFocus provides an all-in-one, highly scalable software solution. It is trusted by enterprise heavyweights like Oracle, VMware, Cisco, and Zscaler to run their massive global conferences, allowing them to seamlessly track the entire customer journey from registration to closed revenue.
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