Product Manager
United StatesJob Description
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Position Overview
We're looking for a Product Manager to own product delivery across complex Higher Education engagements. This role is ideal for an experienced product thinker who can run a backlog, translate business needs into clear requirements, and build strong relationships with clients and delivery teams from day one.
In this role, you will work as a core member of a cross-functional delivery team, owning backlog management, requirements definition, and sprint execution end-to-end. You'll be joining real, in-flight work where quality and delivery speed matter, collaborating with experienced engineers and designers and growing the product instincts that come from shipping things that matter.
What You’ll Do
Craft & Delivery
- Own and manage the product backlog, ensuring work is clearly defined, prioritized, and aligned to business outcomes
- Translate business needs and stakeholder requests into structured requirements, user stories, and acceptance criteria
- Partner with engineering and design to ensure requirements are well understood and delivered with quality
- Facilitate sprint planning, backlog refinement, and day-to-day delivery execution to keep the team on track
- Identify and manage dependencies, risks, and scope changes throughout the delivery lifecycle
- Leverage data, user feedback, and team insights to continuously improve the product
- Bring an AI-forward mindset to your daily work, using tools like Claude to accelerate documentation, research, and analysis
Collaboration & Communication
- Build and maintain strong relationships with client stakeholders, serving as a trusted partner in delivery
- Communicate progress, risks, and tradeoffs clearly to both technical and non-technical audiences
- Facilitate working sessions, requirement discussions, and decision-making forums with clients and delivery teams
Leadership & Influence
- Own the outcome of the work, not just the tickets — care about what shipped well, not just what got built
- Frame requests in terms of user and business outcomes, not just features
- Contribute to a positive, high-performing team environment through reliability, clarity, and good judgment
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