Product Growth Manager
Canada
United StatesJob Description
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About the role
Growth at WorkOS spans the entire customer journey. From a developer's first API call to enterprise deployment, you'll identify where customers find value, where they get stuck, and how we help them grow.
You'll own activation, adoption, monetization, expansion, and retention across the platform. You'll define how we measure success, build our experimentation practice, and partner across Product, Engineering, Design, Marketing, Sales, Data, and Finance to drive meaningful business outcomes.
This is a high-impact role with direct influence on company growth.
Responsibilities
Own Product Growth across the WorkOS platform.
Develop the strategy for how developers discover, adopt, and expand their use of WorkOS.
Define the metrics that measure acquisition, activation, monetization, expansion, and retention.
Build and scale a product experimentation program.
Improve onboarding and reduce time-to-value for new developers.
Identify friction throughout the customer journey and prioritize the highest-impact opportunities.
Partner with Engineering and Design to ship improvements that increase customer adoption and business impact.
Work with Marketing to improve acquisition and attribution.
Partner with Sales to strengthen the product-qualified lead motion and enterprise expansion path.
Use customer research, analytics, and experimentation to guide roadmap decisions.
Communicate strategy, priorities, and results across the company.
Requirements
5+ years of Product Management experience with ownership of meaningful business outcomes.
Experience leading growth, onboarding, monetization, activation, or retention for a developer platform, API product, infrastructure company, or B2B SaaS product.
Experience with product-led growth.
Experience with API or usage-based pricing models.
Strong product instincts backed by data.
Deep experience designing and evaluating experiments.
Strong understanding of developer workflows and customer experience.
Comfortable making decisions with incomplete information and moving quickly.
Excellent cross-functional partner who can influence teams across Product, Engineering, Design, Marketing, Sales, and Finance.
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