Principal, Strategic Operations

Monarch is seeking a Principal, Strategic Operations to join our Ops team during a period of rapid growth. Reporting to the Head of Operations, you'll design, implement, and continuously improve Monarch's operating system - ensuring company strategy translates into aligned decisions, effective planning, and reliable cross-functional execution. You'll partner closely with our founders and leadership team to build the operating mechanisms that help Monarch scale with clarity rather than complexity.

What You’ll Do:

• Design and continuously improve Monarch's leadership operating system, including planning cadences, decision-making frameworks, and operating rhythms.

• Own the operating mechanics behind quarterly and annual planning, ensuring priorities, dependencies, and execution remain aligned across the company.

• Drive execution of the company's highest-priority cross-functional initiatives by improving coordination, accountability, and follow-through.

• Build and evolve the operating mechanisms, documentation, and planning artifacts that enable teams to execute effectively at scale.

• Partner closely with founders and functional leaders to identify organizational friction, improve decision-making, and continuously strengthen how Monarch operates.

What You’ll Bring:

• 7+ years of experience in Business Operations, Strategic Operations, Chief of Staff, Management Consulting, or a similar operational leadership role.

• Demonstrated experience designing or scaling operating systems, planning processes, or company-wide execution mechanisms in a high-growth environment.

• Experience partnering directly with founders and senior leaders on company-wide initiatives.

• Exceptional written communication skills and the ability to synthesize complexity into clear decisions, frameworks, and operating mechanisms.

• Strong systems thinking with the ability to identify root causes, simplify complexity, and design durable solutions.

• Outstanding judgment, executive presence, and the ability to influence senior leaders without formal authority.

• Proven ability to operate autonomously in ambiguous, fast-moving environments while maintaining an exceptionally high quality bar.

• Demonstrated AI Fluency: you use AI regularly in your work, have a clear point of view on where it helps and where it doesn't, and are continuously raising your own bar.

Nice to Haves:

• Experience leading company planning (OKRs, annual planning, quarterly planning, etc.).

• Background in management consulting followed by an operating role.

• Experience supporting founder-led organizations through rapid scaling.

• Familiarity with tools such as Notion, Linear, Omni / Looker, Slack, and modern AI platforms (e.g., ChatGPT, Claude, Gemini).