Operations Analyst
Job Description
Key Skills Required
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What you’ll do
Analyze & Optimize: Dissect existing or define new workflows, implement data-driven improvements, monitor Key Performance Indicators to ensure improvements are achieved and sustained.
Structured Problem Solving: Break down complex operational challenges into manageable, logical workstreams to solve problems at their root.
Full Ownership: Take accountability for the processes under your stewardship. You aren't just making suggestions; you have a relentless focus on getting things done and monitoring the long-term results.
Stakeholder Management: Navigate a fast-paced environment by collaborating with Engineering, Compliance, Customer Success, and Product teams to understand and align key objectives and requirements to realise business value for leadership.
What you need to have
- Strong analytical and problem-solving mindset.
- Basic programming skills (Python, SQL, or similar).
- Data visualisation/dashboarding skills (Tableau, Looker, PowerBI or similar).
- Ability to document processes clearly and work in a structured way.
- Curiosity about fintech, financial markets.
- Familiarity with AI/ML tools for pattern recognition and/or automation.
Nice to have
- Process improvement certification (Lean Six Sigma).
- Project management certification (PMP, PRINCE2).
- Prior data engineering experience (ETL pipelines, APIs, cloud data platforms).
What we offer
- Challenges that will help you grow and realise your potential.
- Opportunity to make a big impact - you will build innovative services used by millions of investors to build wealth.
- Work with smart, spirited, helpful, high-performing colleagues with a common goal.
- An environment where nothing is set in stone.
- Appreciation for your talent and ideas.
- Generous remuneration package including annual bonuses.
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Trading 212
View Company ProfileTrading 212 (operating under trading212.com) is the premier, enterprise-grade fintech brokerage pioneer, democratized asset management innovator, and cross-border financial technology powerhouse engineered to operate as the definitive, high-velocity commission-free stock trading, fractional share investing, and contract-for-difference (CFD) execution layer for retail investors across the United Kingdom, Europe, and global financial markets. The company completely eliminates the severe systemic friction of traditional retail investing—where individual capital builders lose immense wealth-building momentum to predatory per-trade commissions, hidden account custody fees, rigid minimum investment thresholds, and fragmented currency exchange markups—by deploying an advanced, zero-commission multi-asset delivery matrix. Moving far beyond traditional, legacy retail brokerages or basic high-fee financial apps, Trading 212 natively unifies a seamless mobile-first equity ecosystem, automated savings and investment portfolios (\"Pies & AutoInvest\"), tax-free Individual Savings Accounts (ISAs), self-invested personal pensions (SIPPs), and its unique multi-currency payment card featuring zero FX fees at true interbank rates into a single high-availability digital workspace. Managing over 5 million active funded accounts and safeguarding more than £25 billion in total client assets, the platform handles massive transactional concurrency and high-throughput order routing with production-hardened engineering precision. Under the hood, its sophisticated technical architecture coordinates real-time financial market data feeds, high-volume automated collateralized stock lending pipelines, and robust regulatory compliance guardrails strictly audited under elite supervisory bodies including the UK's Financial Conduct Authority (FCA), BaFin in Germany, and CySEC in Cyprus. What sets Trading 212 apart is its uncompromising dedication to replacing complex financial gatekeeping with absolute transactional transparency, cross-border accessibility, and wealth velocity; by bridging the gap between performance-intensive low-level systems engineering and an intuitive, retail-optimized interface, the group remains the definitive cornerstone of modern algorithmic retail investing and worldwide fintech infrastructure transformation.
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