Job Description
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Open.cx is the AI customer experience platform, automating support, outbound, sales, and customer understanding, built for enterprises that cannot afford slow, expensive, or mediocre support. We automate over 80% of interactions for companies like MoneyGram, Mollie, TicketSwap, and More.com handling voice, email, and web at massive scale with AI that thinks fast and feels human.
We are backed by Y Combinator, Pioneer Fund, X by Unifonic. We recently raised $7M+ and are accelerating from a startup into a global scale-up. We are a small, high-output team that ships fast, works directly with customers, and genuinely cares about the product we are building.
This is our open application. If none of our published roles fit you but you believe you would make Open better, this is the door. We hire ahead of the roadmap when we meet exceptional people, across engineering, product, go-to-market, and operations.
Tell us what you would want to own at Open: the problems you want to work on, what you have built or done before, and why Open. A few sentences are fine, we read every application.
Requirements
What to Include
A short note on what you would want to own at Open.
Your CV or a link to your LinkedIn profile.
Links to anything you have built or written that you are proud of.
Benefits
What We Offer
- YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.
- Outsized career trajectory early team members grow into leadership as we scale globally.
- Real ownership your work will be seen, felt, and talked about company-wide.
- High-trust team no politics, no bureaucracy; we move fast and support each other.
- Competitive compensation top-of-market salary plus equity and full benefits.
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Open (operating at open.cx) is an AI-powered, all-in-one customer support and communication platform engineered for enterprises and high-growth businesses. It delivers frontline support across every channel—chat, voice, email, WhatsApp, and social—resolving issues end-to-end rather than merely answering them. Under the hood, the platform integrates seamlessly with existing helpdesk systems, leveraging AI to handle complex customer inquiries without replacing legacy infrastructure. This allows businesses to streamline support operations, reduce response times, and improve customer satisfaction. Delaware-based Open.cx has secured $1.52 million in pre-seed funding, positioning itself as a trailblazer in AI-driven customer support.
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