Manual QA Tester

Job Responsibilities:

• Enter, update, organize, and maintain information about software applications and versions in our workflow management system

• Follow step-by-step test scripts to verify that software features and workflows function as expected

• Record test results accurately and provide screenshots when errors or unexpected behavior occur

• Report software issues using clear descriptions and easy-to-follow reproduction steps

• Research roofing shingles and other building material products online

• Collect, verify, and organize product details to help build and maintain a comprehensive materials catalog

• Review entered information for completeness, consistency, and accuracy

• Communicate regularly with the team regarding progress, questions, findings, and blockers

• Complete assigned tasks independently while meeting deadlines and quality standards

Requirements

• Has previous experience in technical data management, database administration, product catalog development, CRM data operations, or manual software testing

• Familiarity with bug-tracking, task management, or project management tools such as Jira, Trello, Asana, Monday.com, or Airtable

• Experience working with CRM or workflow management systems

• General confidence in navigating websites, applications, and software platforms

• Basic knowledge of automated software testing

• Experience in roofing, construction, contracting, or building-material research is highly preferred

Basic Requirements

• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience
• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
• Must be available for video meetings with your camera on (when needed)

Technical Requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 25 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• Top 1% VA Performance Training: Access to proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.