Manager, People Operations

About Paxos

Today’s financial infrastructure is archaic, expensive, inefficient, and risky—supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades, and settles assets for the world’s leading financial institutions, like PayPal, Venmo, Mastercard, and Interactive Brokers.

About the team

We’re looking for a hands-on leader to join our People team as the Manager, People Operations. In this role, you’ll own the design and execution of key People programs and systems. This is a unique opportunity to blend strategic impact with tactical execution, done in a fast-paced, high-growth environment.

As Manager, People Operations, you’ll get to:

• Oversee the design and rollout of people programs including engagement surveys, onboarding, compliance, and systems/vendor renewals.

• Partner with HRBPs, Talent Acquisition, and Learning & Development (L&D) to ensure processes and programs are consistent, efficient, and aligned with business priorities.

• Lead HR systems improvements, automation, and reporting to increase accuracy and scalability.

• Monitor people metrics and build advanced dashboards to provide actionable insights to executives and the Board.

• Ensure policies, processes, and systems remain compliant across multiple geographies, including small or newly established international populations.

• Support the integration of acquired employees into the People Operations lifecycle, including systems, benefits, onboarding, and compliance alignment.

Your experience should include:

• 10+ years of progressive HR/People experience, with 8-10 years focused on People Operations.

• Proven experience supporting and scaling organizations through high-growth environments, ideally in technology or regulated industries.

• Experience integrating acquired companies' employees into HR systems and programs (M&A/onboarding integration).

• Experience supporting small or distributed international employee populations, including navigating varying compliance and operational needs across geographies.

• Exceptional analytical skills are required—advanced ability to model, interpret, and present complex people-data to drive clear, strategic decisions.

• Hands-on experience with HR systems (Workday required) and proven ability to leverage technology for reporting, analytics, and process improvements.

• Experience overseeing and implementing a wide range of HR programs across the employee lifecycle.

• A track record of thriving in very fast-moving, ambiguous environments with sound judgment and proactive problem-solving.

• Designing and quickly implementing solutions that cut across multiple disciplines.

• Successful management of competing priorities, taking initiative, and driving projects to completion in a timely and accurate manner.

• Strong communication and influencing skills across all levels, from employees to executives.

• A Bachelor’s degree and advanced HR certifications (PHR, SPHR, SHRM-SCP, MSHR) are a plus.

You might also have:

• Exceptional listening skills, a personable and approachable demeanor, and ability to relate to, influence, and coach employees of all levels in the organization.

• Ability to work independently, as an active member of both business and the People Team.

• Flexibility, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.

• Ability to work within constraints as well as to challenge the status quo.

What you’ll love about Paxos:

Paxos has consistently been named as a “Best Place to Work” by BuiltIn and was recently listed on the 2021 Forbes Fintech 50. All of our employees have significant ownership and impact on our business, as well as benefits like company equity, health insurance, family leave, a quarterly stipend for development, a stipend for home office setup, and self-managed PTO. From team product demos and virtual lounge and learns to care packages and an active Slack #shoutouts channel, there are countless opportunities to connect and make your mark. Help us continue to build a new, open financial system from one of our three offices or right from your home!