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Customer Service Just now
Manager of Customer Success
United StatesFull-time
Not Disclosed
Mid-Level
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Job Description
Key Skills Required
Master these to land this role
Customer ServiceCustomer SuccessTeam ManagementCustomer RelationshipsLeadership
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About the Role:
We're looking for a Manager of Customer Success to lead and grow our customer support team through our next phase of growth and beyond. This is a hands-on leadership role for someone who believes customer relationships are built through genuine human connection; not scripts, not just metrics, and not automation for automation's sake.
We want our customers to feel cared for, and genuinely valued. If you've ever gone off-script to solve a customer's problem, or found a creative way to turn a complaint into a loyal customer, we want to talk to you.
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