Manager, Business Development Operations

The Manager, Business Development Operations role at Chartis drives alignment across the firm’s highest-priority pursuits while strengthening a scalable, enterprise-wide business development infrastructure. This position project-manages select pursuit teams through the full lifecycle, ensuring consistency, quality, and efficiency at scale.

Firm Priority Pursuit Coordination

• Lead and coordinate the execution of the firm’s highest-priority strategic pursuits, ensuring timely, high-quality, and differentiated deliverables (e.g., proposals, RFPs, pitch materials), including:
• Facilitate pursuit team discussions, providing end-to-end project leadership across the pursuit lifecycle
• Strategically leverage enterprise assets and partner across Lines of Business (LOBs), Consulting Operations, CCAID, CSIT, Growth, Creative Services, Research and Analytics to deliver tailored, high-impact content
• Review proposals and pricing models to ensure alignment with firmwide quality and compliance standards
• Orchestrate the client orals process, aligning stakeholders, managing timelines, and elevating overall presentation

Business Development Operations

• Partner with Market Leadership, Growth, and BD Operations teams to evolve operating models and support processes that enable speed, consistency, and scalability across the enterprise
• Contribute to the advancement of firmwide tools and templates to improve efficiency, standardization, and quality of pursuit execution
• Serve as a connector across BD Operations, Growth, Market Leadership, LOB Leadership, and Consulting Operations to ensure alignment, visibility, and coordinated execution across pursuits
• Support and strengthen centralized intake and triage processes in partnership with BD Ops and Growth leadership, ensuring pursuits are logged, prioritized, and routed with clear accountability and follow-through

AI Enablement, Product Liaison & Change Champion

• Identify and advance opportunities to embed AI-driven capabilities into pursuit processes, including proposal development, account research, systems hygiene, and cataloging for later use
• Act as a liaison between the BD Ops and firmwide technology and product initiatives, shaping system requirements and supporting adoption (e.g., CRM enhancements, systems integration, automation tools, reporting infrastructure)
• Support change management efforts as new technologies and platforms are rolled out, helping the BD Ops team adapt and sustain new ways of working

People & Culture

• Support onboarding and development of new BD Ops team members, promoting best practices in BD processes, pursuit management, and AI-enabled tools
• Contribute to a collaborative team environment focused on learning, knowledge sharing, and professional development
• Demonstrate strong collaboration and accountability in cross-functional work and contribute to a firm-wide culture of accountability and client impact