Logistics Coordinator

Looking for an Operations Support Coordinator who will be responsible for supporting daily operations, flow, and logistics of eCommerce marketplaces and direct-to-consumer orders. This role reports directly to Manager, Sales Channel Operations supporting order flow, system issue resolution, and EDI messaging. We are looking for a collaborative team player, who is comfortable working in a fast-paced, start-up environment undergoing rapid growth. A successful candidate will use great communication skills and provide high-quality service to all stakeholders.

How you will make an impact:

• Oversee order fulfillment process from receipt of order through successful delivery to the customer for eCommerce marketplaces and specialty retailers.
• Partner with 3PL in management of the open order report to ensure orders are routed and shipped within the appropriate time frame.
• Review customer vendor guides and communicate any changes and/or updates to our 3PL partner.
• Order customer specific product level labeling and packaging as per vendor guides.
• Process and manage product requests for sales, marketing, promotions, licensors, and employees.

Requirements

Required:

• 3+ years of experience in operations, logistics, and/or supply chain providing operational support for wholesale and direct-to-consumer accounts
• Experience working within ERP and vendor portal

Preferred:

• Experience working with a 3PL is a plus
• Experience with MS Dynamics 365, SPS Commerce is a plus