Learning Experience Designer (Contract)

About EasyLlama

EasyLlama is on a mission to end checkbox compliance. We started by reinventing compliance training with engaging, bite-sized, mobile-first learning instead of outdated, one-size-fits-all courses. Today, we're building an AI-powered Human Risk Management platform that helps organizations reduce risk through modern training, policy management, phishing simulations, and intelligent automation. Our goal is to help companies build compliance programs that are effective, measurable, and built for the way people work today.

More than 6,000 organizations, including Shake Shack, WeightWatchers, Sephora, Jiffy Lube, and Y Combinator, trust EasyLlama. We're proudly bootstrapped, profitable, and recognized on the Inc. 5000 list, with a 96% G2 rating and industry-leading NPS and CSAT scores. We move quickly, value ownership and collaboration, and believe the best ideas come from people who are excited to solve meaningful problems and make a real impact.

Our CORE values

DRIVE is how we work at EasyLlama. We’re Doers, Resourceful, Impactful, Valued Partners, & Excellence-Focused.

• We are Doers. We proactively make things happen.

• We are Resourceful. We treat time, money, and energy as valuable.

• We are Impactful. We prioritize what matters.

• We are Valued Partners. We put customers & teammates first.

• We are Excellence-Obsessed. We always deliver excellent work.

From CEO to newest hire, DRIVE asks us to take ownership, solve problems, prioritize what matters, support teammates, and deliver high-quality work.

When we live these values, our product choices, customer interactions, hiring, and promotions all help us live out our mission: to build safer and more productive workplaces.

About the Role

We're looking for a highly skilled Learning Experience Designer with hands-on experience building engaging training across a wide range of topics to join our content team. In this role, you'll design and build our leadership training catalog — spanning skills for first-time managers through experienced leaders, as well as courses for navigating difficult people situations. Over time, you may contribute to other areas of our library as well.

You bring strong instructional design craft and the ability to quickly get up to speed on new subject matter, so you can turn complex concepts into clear, practical, engaging courses without needing a subject matter expert to hand you content. You also embrace AI-powered workflows to produce high-quality training faster and smarter.

Responsibilities

• Research, outline, develop, and QA courses across a range of topics, starting with leadership content that spans core management skills to persona-specific courses for different levels of experience.

• Write clear, engaging, learner-centered course content grounded in credible research and established best practices.

• Apply scenario-based, practice-oriented instructional design suited to interpersonal and judgment-based skills (feedback, coaching, conflict, etc.).

• Maintain a consistent voice and structure across a large, multi-course library.

Skills & Qualifications

Required

• Demonstrated experience independently creating training content across varied subject areas — you can research and write accurate content without a dedicated SME feeding you material.

• Proven ability to turn complex or unfamiliar concepts into engaging digital training in an LMS or e-learning format.

• Experience with AI-powered course authoring tools such as Articulate Rise.

• Strong written communication, instructional design skills, and attention to detail.

• Comfort writing for sensitive topics (performance issues, conflict, layoffs) with appropriate tone.

• Experience using Generative AI tools in course design and content development such as Claude, ChatGPT, or Gemini.

Preferred

• Experience creating leadership, management, or professional skills training.

• Background in HR, organizational development, or people management.

• Experience designing persona-based or role-specific course tracks.

• Experience building large course libraries, not just one-off courses.