Lead Salesforce Architect

Strategic and Architectural Leadership:

• Own the architecture and delivery of the migration to Revenue Cloud, including target-state revenue process design, product and pricing model, data migration, and a phasing plan that does not disrupt the business mid-quarter.
• Own the multi-year Salesforce platform roadmap, aligning platform investment to business outcomes and sequencing work against company strategy.
• Make and defend build-versus-buy and build-versus-configure recommendations, including the evaluation and selection of AppExchange solutions and implementation partners.
• Own the integrations and data architecture connecting upstream/downstream systems, including integration patterns, middleware strategy, master data management, and data governance.
• Lead the architectural onboarding of acquisitions and new business units onto the platform, assessing the acquired environment, defining the target state, and planning the migration, consolidation, and data conversion.
• Establish and enforce architectural standards, design patterns, and a governance model that keeps decisions consistent as the number of stakeholders grows.
• Serve as the design authority for significant changes, reviewing solution designs before build and maintaining an explicit, prioritized technical debt backlog.
• Own the release and DevOps strategy, including source control, environment and sandbox management, and the deployment pipelines.
• Translate the Salesforce roadmap – new releases, retiring features, and licensing model changes into a plan for the business, and advise leadership on the cost, risk, and opportunity in each.
• Partner closely with Information Security on platform security architecture, access model design, and audit and compliance requirements.

Team Leadership:

• Lead, develop, and retain a team of administrators, and make the case for the additional capacity the platform needs as the business grows.
• Manage the team directly, including regular one-on-ones, goal setting, performance reviews, and individual career development plans.
• Accountable for reliable operation of the platform: production incidents, integration failure triage, scheduled job and Flow error monitoring, and the lifecycle of certificates, credentials, and Connected Apps.
• Set the team’s ways of working: intake, prioritization, estimation, documentation, peer review, and definition of done.
• Own capacity planning and prioritization, negotiating scope and sequencing with stakeholders across departments and making the trade-offs explicit.
• Mentor the team on Salesforce architecture and craft, raising the technical bar through design review and pairing rather than by absorbing the work yourself.
• Manage relationships with implementation partners, contractors, and Salesforce account and support teams, holding external delivery to the same standards as internal work.
• Represent the Salesforce team to executive stakeholders, communicating roadmap, progress, risk, and resourcing needs.

Required Qualifications:

• Bachelor’s degree in computer science, Information Technology, Mathematics, a related field, or equivalent experience.
• Minimum of 5 years of experience on the Salesforce platform, including time in an architecture or lead solution design capacity.
• Minimum of 2 years of leading a team, managing direct reports, or similar.
• Experience integrating acquired companies or new business units onto an existing Salesforce instance.
• Hands-on experience with Salesforce CPQ internals (amendment and renewal logic, subscription pricing, the quote-to-order data model) and with Revenue Cloud (RLM / Revenue Cloud Advanced).
• Proven experience architecting and administering complex Salesforce environments with multiple integrations.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels, from end user to executive.

Preferred Qualifications:

• Salesforce Application Architect or System Architect credentials, or demonstrable progress toward them.
• Experience leading a migration or replatform of an existing quoting, pricing, or revenue system.