Lead Salesforce Architect

What You Will Own

Technical Architecture & Governance

• Platform Stewardship: Own the overarching technical architecture and governance of the Salesforce platform, ensuring all implementations align with enterprise-grade scalability, security, and performance standards.

• Framework & Standards: Define, document, and enforce global development standards, branching strategies, design patterns, and CI/CD maturity models for the entire Salesforce team.

• Guardrails & Performance: Establish platform guardrails to proactively manage governor limits, data storage, and technical debt across all clouds.

Core Ecosystem Strategy (Sales, Service, & Experience Clouds)

• Enterprise Design: Architect end-to-end solutions within Sales and Service Clouds, optimizing complex automated workflows, large data volumes (LDV), and highly customized Service Console/CTI integrations.

• Digital Experience Leadership: Drive the architectural direction for Experience Cloud, utilizing Lightning Web Runtime (LWR) to build highly secure, globally performant, and deeply integrated self-service and partner portals.

• Security & Compliance: Own the security architecture for external-facing sites, establishing strict data sharing rules, guest user security policies, and vulnerability mitigations.

Lead Quote-to-Cash & Billing Architecture

• Financial System Alignment: Architect and oversee the full Salesforce Billing and CPQ lifecycle, ensuring seamless, audit-ready data flows across pricing, billing rules, invoice generation, revenue recognition, and financial close processes.

• ERP Integration Ownership: Serve as the technical owner of the synchronization layer between Salesforce Billing and the General Ledger (Sage Intacct / ERP), ensuring absolute data integrity, reconciliation accuracy, and robust error-recovery frameworks.

• Strategic Stakeholder Partnership: Partner directly with Finance, Revenue Operations, and Executive Leadership to translate complex corporate revenue policies into scalable automated platform mechanics.

Enterprise Integration & Infrastructure

• API Ecosystem Architecture: Design robust, decoupled integration architectures utilizing MuleSoft, event-driven patterns (Platform Events, Pub/Sub API), and secure REST/SOAP frameworks.

• Document Automation Governance: Define the integration strategy for contract lifecycle management (CLM) and document automation tools (DocuSign, Conga) across the enterprise.

Technical Leadership & Mentorship

• Team Elevation: Act as the ultimate technical escalation point for the Salesforce engineering team, unblocking complex debugging scenarios across integrations and billing runs.

• Mentorship & Culture: Actively mentor Senior and Mid-level developers and administrators, cultivating a culture of engineering excellence, continuous learning, and architectural thinking.

• Review Board: Lead technical design reviews and architecture review boards, providing critical feedback on major initiatives before code hits production.

What You Will Need to Accomplish the Job

• Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience.

• Experience:

  • Minimum of 8+ years of dedicated Salesforce development and architecture experience.

  • Proven track record of architecting and leading enterprise-scale deployments across Sales, Service, Experience, and Salesforce Billing environments.

  • Demonstrated experience mentoring & informally leading technical teams, driving scalable solutions, and managing heavy technical debt remediation.

Technical Competency Requirements

• Expert Development Skills: Mastery of programmatic Salesforce development (Apex, advanced LWC architecture, SOQL/SOSL, asynchronous processing) and deep knowledge of when to use declarative vs. programmatic solutions.

• Advanced Billing & CPQ: Deep technical knowledge of Salesforce Billing mechanisms, ledger impacts, payment gateways, and experience architecting integrations with ERP systems.

• Integration & Event-Driven Architecture: Advanced proficiency with middleware platforms, enterprise integration patterns, OAuth authentication schemes, and streaming APIs.

• DevOps Mastery: Hands-on experience establishing or managing sophisticated CI/CD pipelines (Copado, Salto, Gearset, or Jenkins) utilizing source-driven development (Git).

• Data & Security Architecture: Expert-level understanding of the Salesforce Sharing Architecture, shielding sensitive data, encryption, and managing Large Data Volumes (LDV).

Certifications (Highly Preferred)

• Salesforce Certified Application Architect and/or System Architect (Technical Architect track preferred)

• Salesforce Certified Platform Developer II

• Salesforce Certified B2B Solution Architect

• Salesforce Certified Billing Specialist / CPQ Specialist

• Salesforce Certified Experience Cloud Consultant

What Will Make Us Love You

• An Architectural Visionary: You don’t just close tickets or build features; you design ecosystems that stand the test of time, scaling seamlessly with corporate growth.

• An Elite Problem Solver: You possess deep technical instincts, able to trace complex discrepancies or issues across distributed systems back to their precise root cause.

• A Strategic Translator: You effortlessly bridge the gap between deep technical code and business outcomes, confidently communicating platform health and architectural trade-offs to VP and C-level stakeholders.

• A Passionate Force Multiplier: You take pride in leveling up those around you, turning complex concepts into clear architectural patterns that the whole team can execute.

• Thriver in Ambiguity: You can take high-level corporate goals, define the technical requirements from scratch, build consensus across leadership, and execute the solution flawlessly.