Lead Payroll Specialist - Netherlands

Core Responsibilities

• Run payroll end-to-end. Own the full Dutch payroll cycle in-house; accurate, compliant, and on time.

• Master data ownership. Oversee the validation of employee payroll master data; new hires, terminations, salary changes, variable pay, benefits, absences, and garnishments (loonbeslag), ensuring every change is processed accurately and within payroll deadlines.

• Payroll controls & quality. Run rigorous pre- and post-payroll validations each cycle, investigate discrepancies, and implement corrective actions to keep payroll accurate before issues reach team members, customers or Finance.

• Handle all statutory filings & accesses. Loonaangifte (monthly payroll tax) and Jaaropgave (annual statement) — you own the Belastingdienst submissions. You will also be responsible for setting up and managing required government accesses (Belastingdienst, UWV).

• Own the payroll system. Configure and maintain the in-house payroll system, test legislative updates before they go live, troubleshoot issues, and partner with our Product team to improve automation and scalability.

• Be the subject matter expert. Advise the business on Loonheffing (payroll tax), Sociale verzekeringen (social insurance), Dutch arbeidsrecht (labour law), 30% ruling applications and CAO (collective labour agreement) interpretation.

• Own the numbers. Oversee payroll journals, GL mappings, reconciliations with Finance, and full data integrity.

• Own complex escalations. Be the key point of contact for our most complex client payroll issues. Pair your deep technical expertise with a customer-first mindset to turn hard problems into a best-in-class experience.

• Reporting. Maintain and prepare statutory and ad-hoc reports to meet regulatory requirements, including EU Pay Transparency Directive obligations, AVG/GDPR compliance across payroll data, WKR and Ondernemingsraad (works council)-facing pay assessment documentation.

• Audits. Provide structured data and documentation to support internal and external audits.

• Level the team up. Improve processes, coach junior specialists through complex problems rather than solving issues for them, and back up Regional Managers when needed. Maintain a living knowledge base e.g. playbooks and SOPs so legal updates and process knowledge stay documented and shared, never siloed.

Minimum Requirements

• 5+ years running the complete native (in-house) payroll process for the Netherlands, comfortable independently handling a high volume of payslips per month.

• Advanced, hands-on AFAS and/or Nmbrs by Visma and/or Loket.nl experience is non-negotiable.

• PDL (Praktijkdiploma Loonadministratie) and/or VPS (Vakopleiding Payroll Services) certification and/or NIRPA Register Salarisadministrateur (RSa) registration; HBO (Bachelor) in Business Admin or Finance highly valued.

• Deep, current working knowledge of Dutch wage tax, social insurance, and labor law, and the confidence to advise stakeholders directly, not just execute.

• Dutch at C1/C2 for interaction with local authorities and fluent English for collaborating with our async global team.

• Comfortable owning complex, sensitive client escalations; balancing technical precision with a genuine customer-first mindset.

• An analytical, productivity-obsessed mindset. You're not a corporate "just follow the process" type; you thrive working from a blank canvas to build and set up processes, with an automation mindset that keeps improving how the work gets done.

• Comfortable operating in ambiguity and driving cross-functional change, even without an established playbook.

• Some experience coaching or mentoring less experienced colleagues; you like building others up, not just solving problems yourself.

• Comfortable working largely asynchronously in a fast-paced, remote-first environment.

Desirable Skills

• A broader accounting background or qualification (e.g. RA/AA accountancy qualification); particularly useful for the GL mapping and reconciliation side of the role.

• Proven experience working on and delivering cross-functional HR/Payroll projects.

• Hands-on capability working with AI tools to optimize payroll or operations workflows.

• Strong data transformation skills and practical experience with data analytics platforms.

How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.

Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ so other global teams can learn from us.

How YOU work

With diverse locations, cultures, and needs, we created How YOU Work; a program supporting your whole human experience at Oyster:

• Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.

• Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.

• Mental health support: Access Plumm, our mental well-being service.

• Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.

• Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.

• WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.