Instructional Design & Learning Innovation Specialist

AIR is seeking an Instructional Design & Learning Innovation Specialist to create engaging learning resources, multimedia products, and performance support tools for internal and client-facing initiatives. As a member of the Project Success & Innovation (PSI) Team’s Innovation Lab, this individual contributor will bring expertise in instructional design, content development, emerging technologies, and AI-enabled tools to develop, maintain, and continuously improve practical, accessible learning solutions.

The Instructional Design & Learning Innovation Specialist will develop instructional, communication, and multimedia materials; coordinate project activities; and collaborate with internal and external partners to design, test, refine, maintain, and support the scaling of learning products and experiences. The specialist will also research and apply emerging learning tools and practices and help evaluate the effectiveness of learning solutions in achieving their intended outcomes.

Responsibilities:

• Design, develop, and curate engaging learning resources, knowledge-sharing products, and performance support tools, including instructional videos, job aids, toolkits, playbooks, infographics, guides, templates, modules, and digital learning products.
• Create multimedia learning assets using a range of authoring, design, and video production tools.
• Maintain, update, and enhance existing learning materials to ensure they remain accurate, accessible, relevant, and aligned with evolving learner and project needs.
• Support the development and application of AI-enhanced learning solutions and workflows that improve content development, learner engagement, efficiency, and knowledge transfer.
• Research and analyze learning needs, emerging practices, and new technologies; test and evaluate promising approaches to strengthen learning products and development processes.
• Collaborate with subject matter experts and stakeholders to design, test, and refine learning experiences and resources.
• Apply evidence-based instructional design principles, accessibility standards, and adult learning practices to all products and deliverables.
• Coordinate assigned project activities and contribute to the successful implementation of learning and innovation initiatives.
• Define appropriate measures of learning success and gather and analyze user feedback and other data to assess usability, engagement, learning transfer, and intended outcomes.
• Use evaluation findings to continuously improve learning products and experiences.